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DCH Gardena Honda Service and Parts Center

id: 37949515
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15541 S Western Ave
Gardena, CA 90249

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(866) 901-6250
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Main categories:

Auto Repair Shop

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Other

Reviews
( 40 )
( 5 )
( 1 )
( 3 )
( 8 )

Best

I purchased two vehicles from DCH Gardena Honda and I could not be happier. The customer service was so awesome that I have sent 3 people to the dealership and 2 of them left with...

Worst

I would not recommend anyone going to the Gardena Honda dealership to purchase a car. The salespeople are like vultures waiting outside as they scramble to your vehicle as you dr...

A great place to buy a car! 6/18/2010

Bought 3 Hondas from them. Price was great and service was excellent. Was treated very good and the buying experience was very pleasant. I enjoy shopping at the smaller dealers. You get treated much nicer. I would definitely recommend this dealership!. more

Excellent Experience 4/21/2010

Gardena Honda's team was a delight to work with in buying my new car. I never felt pressured and I was able to a great car at the right price. The process wasn't painful or tedious and I love my new car. I highly recommend Mark, Kendrick and the team at Gardena Honda. more

DCH Honda Great Dealership 4/6/2010

Dan ""Dano"" Sorenson and his staff at DCH Honda got me into my Honda Civc and out the door in no time at all. I submitted the online application and got a phone call a few minutes later from the finance department. We worked out a great deal over the phone. By the time I got to the dealership, the car was waiting for me and ""Dano"" was there to greet me. Pros: Professional sales staff more

NEVER GO!!!!!!!!!!!!!!!!!!!! 4/3/2010

The worst service ever I didn't buy a car but got my car service at DCH Honda.. NOBODY SHOULD GO HERE I CAN'T BELIVE THERE SERVICE ADVISOR LYING SAYING IT WAS UP TO THE TECH FOR HIM TO DISCOUNT THE PRICE. JUST TELL ME LIKE A MAN THAT YOU CAN'T DO ANYTHING AND I WOULD OF SAID ITS WAS OK.. DON'T START BULLSHITING ME!!!!!!!!!!!!!!!!!! more

Great Service Great Staff 4/2/2010

I recently bought a Honda Pilot at Dch Gardena, couldn't have been happier with the service, from the General Manager, who actually came out to say hello to me and my 3 kids, to the awesome salesman, Diallo, to the finance department, this place knows how to do customer service! They are kid friendly too, I did the whole deal with my three little kids running around. They make you feel like family, and I got a great deal too. Pros: Good Management, Good Sales staff more

Go to Gardena Honda! 4/2/2010

I was referred to Gardena Honda and I got the car and the deal I wanted! Mark Mills, the Salesman, and Dan Sorenson, the General Sales Manager, made it happen! I drove from Irvine and I'm happy I did. I would not have gotten this deal in Orange County. If you're thinking of buying/leasing a car - go see Mark Mills! more

Will get all my referrals in the future 3/16/2010

Gardena Honda completely changed my opinion of your typical car dealership. First let me give a big hand to my salesman Syed Ala who greeted me with a smile and a firm handshake.He completely answered all my questions and made me feel at ease why completing my purchase transaction for my new 2010 Honda Accord V6. The finance manager by the name of Kirk also made me feel at ease while completing the documentation to finalize my purchase. He never not once pressured me to purchase items but rather went over in detail the importance of these items. Sadly I only purchased a few items due to my budget but still felt completely secure in the purchase of my extras. Also the CSR by the name of Michelle gave me a Thank You call promptly the next day to ensure my complete satifaction with my purchase. Many thanks to these employees of Gardena Honda for making my purchase an enjoyable one. 100% completely satisfied. Pros: Honest and upfront Cons: More colors to choose from more

Nice selection of cars BUT awful service! 1/4/2010

Being new to the Los Angeles area I was hoping to find a car company that could honestly assist me and help to find the best match with what I needed. After stopping in over 10 car lots I stopped at DCH Gardena Honda. Long story short it was an awful experience. They ended up selling me a car, but then after three days of problems taking the car back. They somehow were not able to account of some of the money they had charged me (totaling over $2000) dollars. When I asked they gave me a blank stare and took the car back. watch out! more

Completely ruined my happy day 3/5/2009

Purchased a 09 LX Civic over here. The experience was a complete nightmare. First I was told the car I wanted was available for the price I wanted. When I went there, they then told me it's only available with add on accessories and charged me double the MSRP. Paper work and waiting was at least 3 times longer than my average car buying experience. Lots of useless waiting around. Sales person promised me many functions that at the end didn't deliver. The person who was responsible for the paper work was rude. The haggle me for getting their over price warranty, lojack, car alarm and others. The offered more than double the price where you can find the exact same thing outside, and lied about that you can get those services once you walk out of the dealership. When I rejected his offer nicely, then I can immediately see him turn mad, and becomes really rude, and started to lecture us like we are bunch of bad people. The sales person promised me full tank of gas during the sales, but at the end I only gotten half a tank and refuse to fill it up. During the sales I offer them an AAA check, which the sales person instructed me to write them a personal check instead. He promised they wouldn?t deposit my personal check until 5 days later, so I have time to deposit the AAA check. At the end they deposit my check immediately and I was charged for fee by my bank. Terrible terrible service! They lie and lie until they get you to buy the car, which at the end they didn?t keep any promise. The Sales person?s name was Perry Greene. I?d stay away from his lies if I were you. He will promise you many good things, which at the end not giving you any of it. Pros: Love honda, but hate this dealer Cons: Lie about anything just to get you to buy it more

Horrible Sales Service! : ( 12/28/2008

Rude, typical used car-sales people - especially someone named Robert (manager?) - absolutely NO people skills, simply told me what I could not purchase, and pushed me to buy what he wanted to get rid of for the '08 models. I would never go back, and will tell all my friends and co-workers the same. I actually love the cars Honda makes - I've owned 6! and almost 7 this week. I am extremely disappointed at Gardena Honda's rude attitude. I may not dress like I have a whole lot on money, but I honestly do believe people should still be treated with simple respect. : ( Pros: Like Honda's Cons: Gardena Honda Sales People RUDE! more

Ghetto Honda 7/3/2006

Go somewhere else.\r \r Came by on a community endeavor involving a local school. Talked with a advertising "clerk" and realized the place had some image problems. She thought she was beyond being spoken to. So be it.\r \r Honda's are great. If your in the South Bay try Scott Robinson's in Torrance and let this place rot away. more

Gardena Honda 10/9/2005

I would not recommend anyone going to the Gardena Honda dealership to purchase a car. The salespeople are like vultures waiting outside as they scramble to your vehicle as you drive in their lot. All they care about is getting as much money as they can off of you. They dont even offer you a good price for a vehicle. Go somewhere else. more

Get a Honda! 10/5/2005

Good service, quick turnaround on same day maintenance. The salesmen here are not too pushy and they have a wide selection of new and used cars. I bought mine there! PROS: Reliable, long lasting cars CONS: A bit out of the way more

Small Dealership 9/29/2005

This Honda dealership is really small and have a very limited selection of both new and used cars. I would recommend it if at least they offer a good service but so far I have not seen anything that is above-and-beyond. A few times I've shopped around for my cars, their reps either ignore my party or was really annoying and pushy. more

Gardena Honda 9/12/2005

I went to the Gardena Honda once to just test drive a Honda vehicle I was interested in purchasing. I was very unhappy and turned off by the sales tactics of a particular salesperson there. He took my driver's license and wanted to get my social security number already when all I wanted to do was to test drive only. He obviously wanted to run my credit already. He wasn't even listening to what I was telling him and just cared about making a sale. The price he quoted me was not at all competive and I ended up buying my Honda vehicle somewhere else. more

Decent 7/22/2005

Gardena Honda is a pretty good car dealership. The staff can be a little standoffish, but overall they're not bad. The prices are about the same of elsewhere, some cars are cheaper, some are more. The location is good and easy to get to and they have a good selection of cars, new and used. more

Automobile Dealer 4/13/2005

I bought two Hondas from Gardena Honda and the last three years and their customer service is excellent. First I bought a CRV and then my husband bought an Element. We both love these cars. The prices were reasonable and all the employees are very nice to customers. PROS: Quality New Cars, Reasonable Prices CONS: None more
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Owner Message
  • At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!

Additional information
  • Hours: monday: 07:00-18:00, tuesday: 07:00-18:00, wednesday: 07:00-18:00, thursday: 07:00-18:00, friday: 07:00-18:00, saturday: 07:00-17:00
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