D & M Automotive Svc Inc

I just bought an Audi, so I'm pretty particular about servicing it. My CEL light came on, so I went to have the code read. It turned out to be a heater relay circuit problem in the bank 1, sensor 1 oxygen sensor (my car has 4!). I called several places for estimates. They ranged anywhere between $250 and $450(dealer). I called D & M because I'd had previous experience with them when I owned a VW. They quoted me about $240. I scheduled an appointment for the end of the week while I ordered a new oxygen sensor online. I took my car in and left it with Jon in the morning. He ended up working on the car most of the day, so I was afraid of what that would cost me. He called about 3pm and told me my car was ready and that the balance owed for the service was $125 for an hour-and-a-half labor. I was impressed. Not only did Jon take the time to diagnose and research where this particular sensor was, he charged me only a portion of the time that he spent working on the car. I'll definitely be back! more

If you have a VW, this is the ONLY place you should take your car, especially if your warranty period has expired and you are looking for a good shop. more

I have to say, I nearly opted not to leave my car here the night before because it didn't look as professional as the other places I have taken my Audi. I'm so glad I did leave it. You can't judge this shop by the exterior. If you walk in the door, the wall is covered with grateful thank you notes from customers. It is a great place where they are extremely honest, knowledgable, fast and inexpensive. Highly recommended. more

The best auto repair experience I've ever had in my life. I've never left a mechanic's shop feeling like I owed them money before, but it happened. Dave and his staff constantly go FAR above and beyond the call of duty to help and inform customers, and you can tell they are universally appreciated by all the thank-you notes pasted on their walls. They are affiliated with dealers in the area, so get your vehicle checked out with them, not the dealers, if possible. They do premium oil changes for VWs for CHEAPER than the quick lube places around town. more

Best VW mechanic we've ever had! Very honest and straightforward. They've worked on our '73 bus and our '87 Golf. They both run great. When we bought the bus, they even let us know its limitations and the best way to drive it (to keep it cool). They aren't too expensive (considering some other quotes we've gotten), and if the car needs extra work, they'll tell you exactly what it needs (and if its really necessary to get done). Overall, if you own a VW, this should be your mechanic. more