I called Cycle Therapy because their website said I had to call for the part I needed. The guy said he would make sure the part was in good shape and call me back. He didn't!\r
I called back the next day and he said it was in good shape and he would send it but did not apologize. He told me to expect in 4 days. 8 days later I called and he told me he just saw it and would ship it out now. What!!! I should have had it 4 days ago. Again no apology. \r
A week and a half after that, still no part. I called again and now all of the sudden they don't have that part.\r
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Worst customer service I have ever received. One simple ""I'm Sorry"" during this whole thing would have gone a long way.
Cons: Customer Service
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