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Custom Eyes Optometry

4.9
31 reviews
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id: 26990192
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1835 Newport Blvd
Costa Mesa, CA 92627

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(949) 646-4949
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Best

Their staff was so helpful!! I had a good experience here :) Keep up the good work.. until next time.

Worst

Evidently, I'm not the only individual that has suffered the un-professional behaviour of the staff and doctor at this office. Please don't waste your time, as you will be treated...

Editorial review from Citysearch 5/22/2014

I found Custom Eyes on Yelp and decided to give them a try. I have been with them almost 2 years and have always had good service. The Dr. (male-forgot last name) is a very good listener and seems to really care about his patients. I never feel rushed and his staff also goes above and beyond. Last week I came in to pick up my contacts and they quickly fixed a small broken piece on my daughters sunglasses for free. If I have any needs they are quick to respond and return my calls. Overall they do a great job and I highly recommend them! more
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Customer Service 4/26/2012

Their staff was so helpful!! I had a good experience here :) Keep up the good work.. until next time. more
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Night & Day 3/19/2012

I have been a patient for a long time. Their customer service is through the roof! I hope to never have another eye doctor. Thanks for all your time and help. My vision is so much clearer..it's night and day. more
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Thanks! 12/8/2011

I recently went to Custom Eyes Optometry for an eye exam. It turned out really great. Got my prescription that day. I will definitely refer my friends and family there. more
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They made sure every single question I had was answered 12/5/2011

They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. If you ever need a new pair of glasses you must check out this optometrist's practice. They carry a huge selection of designer frames and will definitely have something you will like. more
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Thank You 11/11/2011

The doctors' at Custom Eyes Optometry are the best. They really know what they are doing, and they are some of the most friendly people in the world. The eye exam was awesome, and they helped me find the perfect glasses. Thank You! more
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I always have a good experience 11/9/2011

I always have a good experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly. more
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Putting their customers first is definitely a priority 11/7/2011

I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Putting their customers first is definitely a priority here and it shows. more
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Great 10/31/2011

I'm definitely going to make sure to get my next full eye exam with the doctor, since just getting glasses was such a pleasure. There hours are great as well. Highly recommended! more
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The Best 10/26/2011

Custom Eyes Optometry, you guys are the best!! You guys do not keep me waiting and when I go in, I am out in minutes. Thank you. more
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Good Job 10/21/2011

Custom Eyes did such a good job with my son. They are very knowledgeable and knew what they were doing. Me and my son are very thankful. more
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I was very impressed 10/19/2011

When I arrived for my appointment the friendly staff seemed to be waiting for me. I was very impressed. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. more
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Pleasant Eye Exam 10/11/2011

Every time I come visit, it's always a pleasant eye exam. They always have a friendly atmosphere and I like that a lot. Thank you. more
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Best Eye Doctor 10/6/2011

Best eye doctor I've been to in a while. Thank you for the spectacular care for my lovely eyes and you have been helpful throughout the whole process. more
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Welcoming & Friendly 10/4/2011

I love it when I come here because the customer service is welcoming and friendly. They are all helpful and insightful when I need anything. Thank you. more
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Always Friendly 9/29/2011

Staff and atmosphere are always friendly and personable. Keep it up and I would love to continue my services here. Thank you. more
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Great place! 9/16/2011

I wear glasses. I'm here once every year to get my eye exam and my prescription glasses. The staff are really nice and helpful. The doctor is really cool and helpful. They carry all brands ( Gucci, Armani, Fossil, etc.) the prices are good, plus they can work a deal for you that is where I got my G.A frame. more
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Very Informative 9/12/2011

I started seeing Dr. Bourgoin a few years ago. The first time I saw him, I explained that I wasn't a fan of my contacts because they were the annual-replacement kind and custom fit for my eyes. I wanted something that allowed my eyes to breathe more and that could be replaced easily if I lost a contact or whatever.He was able to fit me for 2-week contacts and fit the contacts so that I didn't have to get the custom fit ones either. He's very informative and helpful, and willing to answer all my questions and listen to any problems I may be having with my eyes. more
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I love this place. 9/9/2011

I love this place. Best frame selection and friendly service. Forget those chain businesses with ordinary choices and go to the best! more
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Helpful! 9/8/2011

The prices of contact lenses are excellent. I did a lot of price comparisons and I was very pleased with Custom Eyes Optometry. Customer service was very helpful too. Thanks! more
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