ok. So i drop my bike off for repair on october 30th. I called service three times every friday, and the service advisor PETE always gives me an attitude and smart remarks everytime i ask him what is the status for my bike. I understand that there are alot of bikes to fix, however, they should atleast call me and let me know whats going on, if they checked it out yet, or if they have to order parts for it. but i DID NOT receive one call from them. When i asked Pete what how much would it be to fix my bike, he told me it varies and depends on how long the technician takes to fix it. So far, they had my bike for over a month! So i have no clue what my bill is going to be when i even get the call that my bike is finished! This places SERVICES are REALLY UNPROFESSIONAL! I am a mechanic and i know what service is supposed to be like, I give this place an F- for service! If you want your bike fixed, DO NOT GO TO CROSSROAD POWERSPORTS in Upper Darby PA...
Pros: Sales are very informative and helpful
Cons: Service is very Unprofessional!
more