Cross Bay Honda

I drove over 250 miles to buy two bikes from this dealer because their prices were the best I could find and they had the bikes I wanted in stock. When I got there, I was very pleasantly surprised by the whole experience. The dealership is quite large with a robust inventory. The staff were all polite and professional, from the guys at the parts counter to the salesman (who happily stepped up to cover for my salesman who was out for the weekend) to the staff in the back office who helped get the paperwork done. It was quite busy when I arrived and everyone at the dealership worked together Iike a well-oiled machine. Highly recommend this dealership. Wish i lived closer so I could give them our service business too! Many thanks to Jimmy, Jack and Sal for a smooth and pleasant transaction. more

I bought a brand new ATV from this company. I found a smoking deal on ebay but decided to call the company (Cross Bay Honda) directly. To start with they sounded like they would do anything to help me but once I had wired them the cash for the atv I was constantly disappointed. Left on hold for 11 minutes before hanging up and calling again only to be asked if I they could call me back in 5 minutes. After 2 hours I called again... This game goes on and on. I did finally get the ATV and it is great but holy crap what a stress. I was told I would have it by the end of the week and I ended up waiting 3 EXTRA weeks before I had it!! Terrible service and constat lies! more

I found these reviews by accident. I've never written a review online, but I have to this time because the other comments are completely true! Promo718 is on point and that was almost 3 years ago!. I just bought a bike from these guys, only because I wanted a gixxer....but that doesnt make me a happy customer. more

unless your a rough rider looking to over pay for a crotch rocket- STAY AWAY- sales man has tatooes on neck - despite my better judgement i tried to get past the thug-like presentation- and everything went wrong called for help and manager refused to call back- thug should get off cell phone and focus on buisness. PS- please take down pictures of fat nude black women- its gross- more

I'll give it one star, for having a skill of being arrogant and unfriendly. I would not recommend this dealership to ANYONE. ...inventory is a joke, whatever they claim on the website is not in the showroom. One would think that in this economy they would be interested in providing a quality service to a potential customer? more

I bought a brand new bike from these guys. Steer clear of this shop! They tried every single shady trick in the book to rip me off - from trying to raise our previously agreed-to (signed by both parties) out-the-door price, to ""forgetting"" to subtract the deposit i had left previously from the final price, to aggressively pushing a warranty, disguised as a manufacturer ""special"". I spent over 4 hours at the dealership for what should have been a 1 hour process. In the end they couldn't rip me off for anything at the desk, so they did the last thing they could - they only put in enough gas to get to the closest gas station. This, after buying a brand new bike from them! Cons: shady, untrustworthy more