very professional service from both Susie and Andy - follow up phone call before arrival was appreciated. Andy arrived on-time and did the checkup and review very effectively
All reviews seem positive
East Valley HVAC Company
Croffoot Heating and Air Conditioning, Inc. may be a name not yet well known in the Valley but certainly is not a company new to the HVAC industry! The business began in 1981 in Troy, Illinois with a staff of 2. Kirk and Susie Croffoot were 21 and 19 respectively when they created their company. Through the next 21 years they grew to becoming a successful heating and air conditioning business utilizing many of the state-of-the-art service techniques, computerized data systems and a custom sheet metal shop. Their growth included adding a duct cleaning service, a branch location as well as maintaining a good, solid reputation with customers, vendors and the Better Business Bureau, Illinois chapter. They maintained a customer base of approximately 3500 customers boasting a 72% repeat business. They offered prompt, courteous, quality service and installations which was evident through the high rate of repeat business.