I've never been to a mall with such brazen kiosk vendors. Old Navy or Foot Locker employees aren't allowed to stand outside their stores and solicit business from mall patrons - it's stated in their lease. However, kiosk vendors at Ontario Mills pester almost everyone that passes by their carts and management does nothing. Ignoring these nuisances or saying "no thanks" doesn't always work. I've almost been tripped by a cell phone salesman, trying to get my attention and had a cosmetic saleswoman rummage through my shopping bag. They don't pay premium leasing fees yet they're allowed to target customers in ways larger retailers are not?
I complained in person to Ms. Meaders with Simon Malls after the cosmetic saleswoman incident. She supposedly fined the kiosk owner for his employee's conduct. Other than Ms. Meaders' claim, I got a bunch of lip service and obviously no action because they're worse than ever.
I'm not against kiosk vendors making money. I'm against kiosk vendors selling garbage with deceptive return policies that don't understand the response, "no thanks".
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