Crockett, Gary R, Dds - A Beautiful Smile

DO NOT GO to these dentists. Before going to this office I did not have any pain. Now, I experience pain every day. I visited the Downey office and I was seen by Dr. Zocoria(he’s referred to as Dr. Z) and Dr. Crockett. Dr. Z said that I needed inlays. Less than three weeks after the inlays were placed, they cracked out of my mouth. I’ve gone to other dentists since then and I’ve been told that the work was done negligently and now I have to have additional work done, work that I did not need before going to A Beautiful Smile. My insurance company investigated them and also found that they billed the insurance and me for services that they did not perform. This is the worst experience I have ever had in my life. Now, they are also ignoring mine and the insurance’s request for a refund. The staff is just as bad. They are very pushy. They said I needed night guards. They must have given me someone else’s night guards because they did not fit and popped out of my mouth all the time. The assistant, said they could not be refunded, “because the office could not afford to lose money.” The people that I dealt with are completely incompetent and have shown a complete lack of caring. This is only part of their incompetency. There is much more, but I’m only allowed a limited number of words. Now I have to waste even more time filing a complaint with the appropriate consumer agencies , the CA Dental License Board and whatever else is necessary. Cons: SEE REVIEW more

The dentist seemed to be more concerned about her other patients hearing me scream and her pride, than just giving me enough novacain to complete the procedure. And they did give me nitros oxide too. I'm 46 years old and been to the dentist many times, but this was my first extraction. Now the staff ... THEY WERE GREAT! But ya don't go to the dentist for the staff, you go for the dentist. I believe the dentist's name was Dr. Ali, female. I was there from 12:30pm - 4:45pm for a single extraction and, yes, I did have a 12:30 appointment. There's a TV in each room, which is cool, but the pain ... well, I would just suggest you go elsewhere. more