Critters

The staff is exceptional and the owner, Kevin must have been the Dog Whisper's mentor. He is so very knowledgable and caring. Each cuddly puppy in the store is given an in-store name and detailed information can be provided for each puppy, from personality to likes and dislikes. Not only are Kevin and his staff amazing at what they do, they usually will assist you by evaluating your family make up and provide information as to whether the puppy you choose will be a good fit for your home. They are very responsible and always eager to assist. I purchased my puppy 7 months ago and each time we return to the store for supplies, my "Baby" is always eager to find "Unlce Kevin" to me that speaks volumes about the care that was received and the love my "Baby" will always have for his original home. I sugguest you take a trip to Critters and experience the love these people have for their animals and get to know the best and only Pet store worthy of my patronage in the Bowie area. more

As I previously commented on, I've never experienced better service in a pet store anywhere! Coming from a long-time customer, the staff is always willing and eager to provide assistance and more than happy to provide advice to any pet owner. The animals for sale are very well taken care. Critters seems to offer more personal assistance than Petco or Petsmart because they seem to truly care about every person that walk through their door. more

With the limited selection and rather unhelpful staff, this is not a pet supply store that I visit frequently. But every once in a while they will have a unique find, such as a pet Christmas stocking shaped like a paw. The animals for sale in the store don't seem to be treated very well, another reason why I don't patronize them. Prices are more expensive than the chain stores. more