Cricket Wireless

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375 N 2nd St 102-103
El Cajon, CA 92021

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(619) 401-3420
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Cricket Wireless - El Cajon, CA
Cricket Wireless - El Cajon, CA
Cricket Wireless - El Cajon, CA
Cricket Wireless - El Cajon, CA
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Too bad this rating system doesn't offer .00001 of a star rating. The customer service at the Cricket store is horrible. They take forever to complete a transaction, don't say ple...

Cricket customer service 1/28/2012

Too bad this rating system doesn't offer .00001 of a star rating. The customer service at the Cricket store is horrible. They take forever to complete a transaction, don't say please or thank you, and act like they are doing YOU a favor by assisting with your problem. Don't they know if it's not for customers they would not be employed?! The 1-800-cricket number is no better, all they do is say wait 24-48hrs, so far I'm on day 11 and my problem has not been solved. I bought the Muve music phone mainly for the music portion, I paid my bill and it will not work. I keep getting an error message saying your service has expired. Unfortunately no one knows why...they just say I'm sorry, you'll have to wait! more

Terrible Service - Terrible Management 12/11/2011

Cricket is a non-starter. Their plans suck, their phones suck and they lie to their teeth about it. They will send you on a wild goose chase from one store to another and then when you finally think you are at the right store, then they tell you sorry, we can't help you with that, call Cricket's 800 number. Well doofus, am I not at a Cricket outlet where you are suppose to help me and when I did call the Cricket 800 number, they told me I had to come to your store. Cricket sucks and if you are thinking about becoming a Cricket user expect that you will be screwed with problems with the phone like I have had from day 1 and you will not be able to contact customer service because there are no representatives to answer and when you do get a rep, they will lie to you or not know what to tell you or the indian accent is so thick you won't be able to understand them anyway. Do yourself a favor, don't use Cricket. They really really suck. more

Worst Ever Customer Support! 4/18/2011

If love to wait then this is the place for you! Even worse if you call them on the phone. I have now been on hold for 1-1/4 hours! I have called them on a 2nd line that I have and it is busy! Twice now I have visited the store and was there in excess of 2-1/2hrs each time. THEY JUST DONT CARE! Thie place is the worst of the worst. more

No Customer Service 1/4/2010

They fail to live up to any of there promises. Beware these guys are ripoffs. Pros: Just a run around Cons: everything more
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Owner Message
  • Cricket Communications is the affordable wireless carrier, with great deals on cell phones and cell phone plans. Unlike most other cell phone companies, Cricket offers real unlimited cell phone plans. Unlimited local calling, unlimited US long distance, unlimited text & picture messaging -- all with no signed contracts & no overages. If you prefer to have a prepaid cell phone check out Cricket PAYGo – our daily prepaid plan option. Our service doesn't stop with voice plans either. With Cricket, you can get fast and reliable wireless Broadband Internet for your home computer or laptop. Regardless of what Cricket plan you choose, you'll be hard pressed to find a better wireless deal from any other carrier. And of course, we also have all the cell phone accessories you need from manufacturers like Motorola, Nokia, Samsung, LG, and Kyocera.

    Find us on the web, facebook & twitter!

Additional information
  • Neighborhoods: El Cajon
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