A representative from Craftsmen told us we had significant storm damage, and convinced us to file an insurance claim. When the insurance adjuster found little damage, the rep and Craftsmen went MIA.
Basically, these people are trained to con you into filing an insurance claim in some odd chance that your insurance company will come through with a big check. We had 2 independent roofers come out since then and neither one saw any evidence of storm damage. We filed a claim for nothing and now have a ""notch"" on our insurance history. If you truly have storm damage, you can file the claim yourself and then pick the contractor you truly want to work with.
Craftsmen thrives on doing the job for less, and pocketing the overhead - they make you sign papers saying that you're obligated to let them do the work if the insurance company approves the claim. And when the claim comes through for less than they expect, or nothing, they disappear.
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