One Story: I recently towed my car into their mechanics place because it was close by and my family used them once. When asked about them they said ehh... the only reason why they used them was because of close to them and they accept a certain type of credit card they have. I got a bid from them on the phone (after longer then they suggested) and then when I got the bill, it was TWICE as much as it was.
Two Story: My car broke down near there, I was able to push my car to the lot. I asked them to fix it, they would call me with quote and estimate that day. They did not and had to wait 3 days to get a bid and it cost me 4 days of car rental when it should of been done in one day.
more