Cottage Hill Diamonds

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125 N York St
Elmhurst, IL 60126

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(630) 832-8800
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Reviews
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Best

We had a great experience buying an engagement ring at Cottage Hill. Andrew and the entire staff were patient and accomodating, spending a lot of time with us over multiple visit...

Worst

Horrible customer service.Went to look at engagement rings with my boyfriend and when we asked Norman if they offer any kind of discount he said not here we have the best prices ...

Editorial review from Citysearch 2/22/2013

Cottage Hill Diamonds is amazing. My boyfriend Matt and I had been searching for a place to purchase my engagement ring from and we had went from Jewelers Row to all the typical jewelry stores such as Kay and Jared, but were sadly disappointed. No one seemed to treat us seriously and when they did they showed us rings thousands of dollars above our price range. For awhile we felt like giving up then we decided to go to Cottage Hill which is in my home town. After visiting the store and speaking with Joe we knew immediately that Matt was going to purchase the ring there. The minute you walk into the door someone automatically greets you and is there to help answer any questions you may have. They also listen to what you want and work within your budget to create something magical and one of a kind. Matt knew that I am very particular when it comes to jewelry so he took me along to design my ring and Joe was a saint. He knew I wanted the look of a $13,000 but was to help me find one within Matt's budget. And I can't tell you how happy we are with the end result. From beginning to end Joe explained the different types of characteristics we needed in the diamond in order to make the ring of my dreams. At no point in time did we feel rushed, treated poorly, or not listened too. When we had finally completed the process and Matt signed the dotted line I not only was happy with everything, but so was Matthew and his parents. His parents actually loved the service so much that they plan on shopping there from now on as well. I can't wait to see the final outcome of the piece once Matt asks me to marry him and I definitely will be going back there to purchase our wedding bands. I would highly recommend Cottage Hill Diamonds to anyone looking to purchase any type of jewelry no matter what your budget is because they will blow you away not only with the service but the outcome as well. more

Editorial review from Citysearch 1/23/2013

Cottage Hill Diamonds was incredible!! They were very eager to match the style of ring that I wanted; so much so, that they were able to custom make a ring for me within 3-weeks! For those unaware of the average time it takes just to ship a ring to the seller, it's anywhere from 4-6 weeks. Collin Hill in particular provided me a great deal of feedback on the status of my ring and checked in with me every couple of days to let me know how things were going. So not only was the ring incredibly beautiful, but I also received intelligent and helpful advice from the seller. Couldn't have asked for a better experience that was efficient and expedient. Thanks a thousand times over Cottage Hill! more

Editorial review from Citysearch 11/21/2012

My experience at Cottage Hill was amazing. The staff was so friendly and professional. They made the experience of designing an engagement ring unforgettable. I was so nervous to begin with, and at Cottage Hill I felt like I was at home and put at ease. I couldn't imagine going through this experience anywhere else. They have my business for life and I can't recommend them enough! Much love to my guys, gals and Jack at Cottage Hill! more

Editorial review from Citysearch 10/10/2012

My husband and I could not imagine having chosen another jewelry store for my engagement ring. We drive an hour just to come to Cottage Hill. The entire staff is so wonderful. Andrew has always been so helpful. They know us by name and talk to us like we have been friends for years. Any questions I have I am able to email and have them answered. They have customers for life. more

Editorial review from Citysearch 7/31/2012

I had a wonderful experience shopping at Cottage Hill Diamonds. Actually, I was in to have several pieces of jewelry repaired/cleaned. Within minutes of entering the beautiful showroom, I was greeted with offers of bottled water and chocolates...not a bad way to start! Joe and the entire staff were helpful and knowledgeable and my jewelry came back looking absolutely beautiful. I wouldn't hesitate to recommend this established Elmhurst business. They have been around for a long time with good reason. more

Excellent Service 4/9/2012

We had a great experience buying an engagement ring at Cottage Hill. Andrew and the entire staff were patient and accomodating, spending a lot of time with us over multiple visits to help us find the perfect ring. They went the extra mile to specially order items for us to view, and there was never any pressure to buy now or exceed our budget. We love the ring and highly recommend Cottage Hill for the great personal service. more

Best Jewelry Store in the suburbs 11/28/2011

If you appreciate fine customer service and attention to detail, Cottage Hill Diamonds is the place to go. The owners are very friendly and involved and the staff knows their stuff. Everyone is very polite and knowledgable on what they are selling. My fiance and I bought our engagement rings here and they worked with us to customize them to exactly what we wanted. Not to mention they have some funny ads and everyone there has a good sense of humor. We have been there for their ""ladies night"" and it is a very nice way to send a ""hint hint"" to someone special. We will be sure to go here in the future for our jewelry needs and wants. more

Elegant with Practical Service 8/11/2011

I had a tremendous experience shopping for an engagement ring and working with Kurt, Patty, and the entire staff at Cottage Hill Diamonds in Elmhurst on York Road. more

Very Good Jewelry Store 6/13/2011

We stopped in this spring and had the pleasure to work with Norm. He took his time, told us everything, and made it fun. You can tell immediately he's experienced, knowledgeable and honest. I've visited a few other dealers in the area and they haven't matched up. Others just want to make a deal and make make it fast. I never experienced that at Cottage Hill. The service has been very good and the prices are in line with the market. They are not a discount jeweler. I would say they are a very good full service jeweler. more

Family Jeweler 5/10/2011

Cottage Hill Diamonds has been our family jeweler since my husband and I got engaged. Kurt has always worked with us so we get the most amazing jewelry at the most amazing prices. We refer all our friends and family to Kurt and his staff. more

""Our Jeweler"" 4/28/2011

We first stumbled upon Cottage Hill Diamonds in the Spring of 2001. Much to my surprise I was given the most beautiful engagement ring in June of that year. From that day on my husband and I have always relied on Kurt and the staff at Cottage Hill for every jewelry purchase made. They are some of the most honest and helpful people we have encountered. We have since referred quite a few people and will continue to recommend them to all we know. Kurt, thanks for the smile on my face everytime I open my jewelry box - Jenny more

Great Service!!! 4/27/2011

I have been a client of Cottage Hill Diamonds for years. Their service is second to none. Even when it comes to things like changing watch batteries or repairing jewelry, you can always count on them to do a great job. They know everything about their jewelry and will not hesitate to show you anything or answer any questions; even if your'e just looking.-Jim more

Great Family Jeweler - We recommend highly 4/26/2011

My Fiance and I were shopping for engagement rings and came upon Cottage Hill Jewelers due to the unique style of ring my lady requested. The customer service we received from Andrew and Curt Hill, along with the rest of the staff, were fantastic as they worked with us to get exactly what we wanted. We are extremely happy with our purchase and plan on shopping at Cottage Hill Jewelers for any future Jewelery needs. The family atmosphere and friendliness goes a long way with us. Not knowing much about Diamonds or Certification Andrew explained everything to us clearly. We did our research and called back with questions that he answered clearly and concisely. With no knowledge of the product and looking to make a sizeable investment, I felt at ease after many inquiries. As a CPA I believe in getting value for my money and believe I did. A+ rating for us and thanks to the Hills for making my bride to be happy, isn't that what it is all about?? more

SERVICE LIKE NO OTHER!!!!!!!!!! 4/25/2011

I have been to many jewelry stores and Cottage Hill has the best quality jewelry and customer service of them all. They have a selection of jewelry that i could not find anywhere which is why i choose them for all my jewelry needs. I always do my research before i buy anything and their quality and prices are the best in town. They have a friendly staff and make you feel like family the moment you step in the door. If I like a piece and they do not have it in, Andrew went above and beyond to make sure he could get it for me. A+++++ more

AMAZING! 4/25/2011

Cottage Hill has it all! Great customer service, an amazing selection of items with amazing prices. They had Pandora WAY before anyone else even knew what it was! more

BEST FULL SERVICE JEWELRY STORE EVER 4/22/2011

I have been a client for years and I will never shop for jewelry anywhere else. The staff take the time to actually listen to what you are saying. They take the time to get to know you, and you will never have buyer's remorse when you leave with your purchase. I always enjoy a stop there. Be prepared for lots of compliments on your items Instead of ""where did you get those shoes"" it will be ""where did you get that jewelry"" more

GREAT STORE, STAFF, AND SERVICE 4/18/2011

Everything met or exceeded my expectations. The communication was great. The sales staff is extremely knowledgeable and professional. They are kind and caring. I could not of asked for better service. more

Exceptional Customer Service 4/16/2011

I purchased an engagement ring from an online jeweler, and when I received the ring I noticed the diamond was not the same quality I had anticipated. I needed to get another opinion from a local jeweler, and Dave at Cottage Hill helped me resolve a very difficult situation, with a ring I had not even purchased from Cottage Hill! I have since puchased other jewelry at Cottage Hill and would recommend you check out their prices and service before going online! more

SUPERIOR SERVICE 4/14/2011

I have dealt with Cottage Hill for years now and will never shop anywhere else for fine jewlery. The staff is knowledgeable not only about their products but even more inportant for me is they know what I like and what the people in my life like. It is rare nowadays to find staff that care to remember so much about you and your prior experiences with them - this is what anyone who takes the time to speak with Kurt and his staff will come to understand. There is always someone claiming to have lower prices and bigger selections in any industry and the jewlery business is no exception - you shop with people like Cottage Hill because you know you are getting a good deal and they will be there down the road for other big events / purchases in your life. more

Great Service 4/12/2011

Friendly employees. Dave helped me design my new engagement ring. I have even ordered pieces that they didn't have on had. High quality pieces and great service. I have purchased several items from there. Can't wait to see whats new. Highly recommend there quality and service. Thanks for all the help you have given me. more
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Your local full service jeweler.

Owner Message
  • Cottage Hill Diamonds is a full-service jeweler specializing in exquisite designs and extraordinary service. The professional staff has more than 100 combined years of experience and expertise guiding clients through their fine jewelry purchasing decisions. Our services include: repairs, appraisals, custom designs, watch batteries and much more! From birthstones to milestones, Cottage Hill Diamonds helps clients celebrate life's special occasions.

    Antiques|Appraisals|Batteries|Custom Designing|Engagement Rings|Engraving|Gemologists|Heirloom|On Site Jewelry Repair|Watch Repair

Additional information
  • Hours: Tuesday-Wednesday 10a-5:30p Thursday 10a-7p Friday-Saturday 10a-5p Closed Sunday and Monday
  • Payments: Discover, Visa, Master Card
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