I have used Cornette Property Management to manage my east sacramento house for over a year. While I have had generally positive experiences working with employee Shannon J., I have had very poor experiences trying to work and communicate with Gloria F. and Judy Cornette. My most recent failed interaction with the company prompts this review. The unresolved issue: although Cornette Property Management has, over the past year, utilized my home warranty on three separate occasions for the purpose of obtaining repairs, on the most recent occasion that repairs were required, employee Gloria F. failed to contact my home warranty company, and has instead billed me for the now much greater repair costs. It was clear from my first conversation with Gloria that she was aware that she had made a mistake (she hung up on me when I asked her if she had contacted my home warranty, and then failed to call me back). Since my initial unpleasant interactions with Gloria, the company has proceeded to stonewall me in my attempts to resolve the situation. I have now emailed and called the Cornette Property Management Company on thirteen separate occasions over the past two months in an attempt to reach Judy Cornette to discuss the situation. I have never received a call back from Judy or Roger Cornette, who nonetheless automatically deducted the increased repair money from my rent check. I have reported them to the Better Business Bureau and now fear I will have to take them to court. I would not recommend this company.
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