Cool Air Sam Inc.

I have called this company for the last 3 years, whenever my A/C has had a problem. I have American Home Shield (AHS), but I still call Robin Sykes company for my A/C ystem for their prompt high quality service and fair prices. When AHS tried to over charge me for a new unit, I decided to shopped around. American Comfort was the only company to answer the phone immediately, in a kind respectful manner, answer my questions, and send out a technician in a timely manner. The technician was dressed clean, put on shoe covers before entering my home, and after a thorough investigation explained the problem and gave me a fair estimate of cost, which was less expensive than the AHS vendor. Since then I call American Comfort Solutions every year for a maintenance check up. Every time I call receive an immediate reponse, a follow-up call to confirm, the technician shows up on time, shoots the breeze in a courteous manner, puts on his booty, and does his job. Robin and Louisa Sykes are great family oriented company and run a customer friendly business. more

Recently we had some service work done on our home elievator to change it from battery to AC. On a Sunday morning we realized the air conditioner in our upstairs unit was not working properly and not cooling at all. We placed a call to American Comfort Solutions and I personally spoke to Mr. Sykes. Within one hour there was a tech at our door to check our system. Within 5 minutes the tech asked if we had a power failure or had to turn the power off as the breaker for the upstairs unit was turned off, He turned it on and our system was working fine. We have used ACS for several years now and their service is TOP NOTCH! When we asked what we owed the tech said "Have a great Sunday!" I really appreciate ACS and they are a great Christian company. I highly recommend ACS. On time, friendly and honest. Great attention to customer service! Thank you ACS! more