Cook Out

I live 5 minutes away so very fast & easy on a friday night. Anyways, ive been going to the location since they opened and never had a problem until recent changes in shift supervsiors. Second to last time I went they charged my account 24.xx twice, last time i went my order was not correct. 2 out of 4 trays were right. other half wrong. so i called and said they would replace both wrong trays... went there came BACK home and my burgers were cold, they just threw in a few more fries and covered the other order with chili cheese, not a big deal to most. but i dont have time or gas to keep doing this, and i think if i pay for something i should recieve the right orders. just a little aggravated, calling cooperate in the morning. more

Went to the location on S Tryon. Being new to Charlotte, I had never heard of Cook Out, but tried it because a co-worker said they had great milkshakes and hot dogs. I ordered a slaw dog, onion rings and vanilla milkshake and it was GREAT! That was the best hot dog I have had in a really long time. If you like a super thick milkshakes, you'll enjoy theirs. The onion rings were also good, but were more along the lines of frozen in a box, not homemade. On a later visit, I tried the Cheddar Burger which was extra cheesy and had grilled onion on it. It was also delicious! Both times I have gone, I have been extra pleased at the prices!! You can feed 2 people for under $10 and have great food! The next time I'm in the mood for a hot dog or good burger, I will skip normal fast food joints like McDonalds, Burger King and Jack in the Box and head straight to Cook Out. Pros: Hot dog, milkshakes and prices more

The service is pleasant, the food is great......you all are doing a great job...BUT we need one in South Carolina! Pros: the shakes are great! Cons: There isn't one in South Carolina more