Continental Diamond

I received my wedding ring in the mail last night and I absolutely love it! When I opened the package, seeing the ring actually brought tears to my eyes (seriously). Thank you so much for working with me on this. I am so thankful to have been able to incorporate my grandmother's ring into my own wedding band. And I absolutely love the style. I didn't realize that the tapering on the wedding ring is the inverse shape to my engagement ring and so the two rings complement each other well! Working with you from New York City was an absolute pleasure—your patience and customer service was top notch. Thank you for all of your help. more

Jane did an excellent job working with us to find a very unique diamond and, with the help of the designer- Kristen, we created a beautiful and unique setting. Thank you for working with us to create a beautiful work of art! more

Jane did an excellent job working with us to find a very unique diamond and, with the help of the designer- Kristen, we created a beautiful and unique setting. Thank you for working with us to create a beautiful work of art! more

I went to Continental Diamond for a watch and I must tell you that not only did they have an awesome selection of watches, the sales manager, the jeweler who sized my watch and all of the staff around were so warm and welcoming and the least pushy sales people I have ever met. They truly want you to be happy and enjoy your purchase. I will only go to Continental Diamond for all my jewelry needs in the future! Thanks again for awesome service Continental Diamond!!! Jacky more

I went to Continental Diamond for a watch and I must tell you that not only did they have an awesome selection of watches, the sales manager, the jeweler who sized my watch and all of the staff around were so warm and welcoming and the least pushy sales people I have ever met. They truly want you to be happy and enjoy your purchase. I will only go to Continental Diamond for all my jewelry needs in the future! Thanks again for awesome service Continental Diamond!!! more

My husband and I first fell in love with Continental Diamond when we bought our engagement and wedding rings here. Our amazing jeweler, Laurel, treated and continues to treat us like we're family. She always greets us by name when we show up there, is so patient with us as we shop and has really made it a point to remember details of our lives which makes us feel so loved, appreciated, and important when we're there. Continental Diamond is such a gem in the heart of the metro; we wouldn't dream of buying our jewelry anywhere else. From the big pieces (engagement and wedding rings) to little gifts (cuff links, jewelry boxes, etc) we recommend Continental Diamond to EVERYONE who asks us for advice when it comes to gifts and jewelry. Recently I had to have my wedding band cut off due to the swelling in my hands from my pregnancy and I can't tell you enough how the words of encouragement from Laurel and the other staff members helped me through this emotional event. Continental Diamond has been there for us since the start of our engagement, our wedding, and now through our pregnancy (my husband just bought me a beautiful Skagen watch while I was getting my ring removed) :) and we look forward to working with them for many more years and experiences to come! -Mike and Alana Suomela more

My husband and I first fell in love with Continental Diamond when we bought our engagement and wedding rings here. Our amazing jeweler, Laurel, treated and continues to treat us like we're family. She always greets us by name when we show up there, is so patient with us as we shop and has really made it a point to remember details of our lives which makes us feel so loved, appreciated, and important when we're there. Continental Diamond is such a gem in the heart of the metro; we wouldn't dream of buying our jewelry anywhere else. From the big pieces (engagement and wedding rings) to little gifts (cuff links, jewelry boxes, etc) we recommend Continental Diamond to EVERYONE who asks us for advice when it comes to gifts and jewelry. Recently I had to have my wedding band cut off due to the swelling in my hands from my pregnancy and I can't tell you enough how the words of encouragement from Laurel and the other staff members helped me through this emotional event. Continental Diamond has been there for us since the start of our engagement, our wedding, and now through our pregnancy (my husband just bought me a beautiful Skagen watch while I was getting my ring removed) :) and we look forward to working with them for many more years and experiences to come! -Mike and Alana Suomela more

I have to start by saying that working with several of the staff at Continental Diamonds was amazing. I had a custom wedding set designed and built. Kristen and Roz were great and I do not know how the process could have been easier. In the end, I have an engagement ring that I am proud to place on her finger. If you need jewelry you need to see the team at Continental Diamonds! more

I have to start by saying that working with several of the staff at Continental Diamonds was amazing. I had a custom wedding set designed and built. Kristen and Roz were great and I do not know how the process could have been easier. In the end, I have an engagement ring that I am proud to place on her finger. more

I don't normally post reviews but they are just too good to go without a big compliment. I left this review on google but it is worth repeating here. Where do I start with Continental Diamond? When we were searching for an engagement ring in 2008, we heard of them from a close friend so decided to check them out, but we didn't hear of them before having a ring custom designed elsewhere. We were about half way done with the design of my wife's ring at the other jeweler when our friend said you HAVE to check out Continental. I was shocked he would be so firm in recommending a place I had never heard of before in our search for her ring. Since we were 99% sure we were going with the other jeweler at that point, I decided to do a ton more research online about diamonds and pricing, quality, etc before going to Continental so I could be upfront with them on what we wanted and what we would be willing to pay for it. I was immediately shocked by the knowledge that Jane K. had with diamonds and the fact that her pricing was very very reasonable vs. what I found online ( I am probably about the most frugal person around so I told her I was fine buying the diamond online if the price was better online). She soon proved to me that 1. They have the inventory of the diamonds for us to look at first hand 2. Their pricing easily competes very well with pricing I found online. We looked at plenty of diamonds and needed some time to digest what we saw to make a decision. Bottom line, immediately after our first visit, we stopped the design on the custom ring at the other jeweler. On our second visit, they brought in 3 more diamonds for us to see and we met with Jane and the owner, Jimmy. I was shocked when Jimmy invited us back to his office to look as some more stones. I mentioned how hard it was to tell everything apart in this artificial light; without saying a word, he grab the diamonds and told me to follow him outside to look at them in the sun and real light. I thought he was crazy going outside with loose diamonds, but he was really working hard to make sure we decided on the diamond we would love. All in all, on our second visit, we decided 100% we would be buying from them. On our third visit, we decided on the diamond and found nearly the exact engagement band we were previously having custom made at the other jeweler. We told Jane that we wanted just a few things changed with it and she had the ring custom made for us at no extra charge. We absolutely couldn’t have been more impressed with Jane, Jimmy and the rest of Continental at that point but our most recent visit is what really made us want to write this review. After an unfortunate incident with a current watch that I had, Jimmers (their repair guy) decided to credited me the cost of the repairs toward a new watch since it was not repairable. This was definitely not something he or Continental had to do but was a very nice way to keep our business for life. Andy F., their watch specialist, helped me pick out a great Raymond Weil watch that was within our budget. When we went to pay for the watch, they had decided to give us the full retail price of my prior watch as credit toward the new watch. I was completely shocked and nearly felt bad, but they said it was what they wanted to do. Unbelievable, how they went above and beyond to continue to make us life long satisfied customers. I have and will continue to recommend Continental Diamond to all our family and friends for any of their jewelry needs. They have earned our business for life and there is no other place I will shop in the future. Thanks Jane, Jimmy, Jimmers, and Andy! Mike and Nicole B. . P.S. Oh and I forgot to mention, their fresh cookies are awesome, I just stop in there when driving through just to say hi to Jane and grab a cookie! She usually sends me home with a few in a bag too! more

I don't normally post reviews but they are just too good to go without a big compliment. I left this review on google but it is worth repeating here. Where do I start with Continental Diamond? When we were searching for an engagement ring in 2008, we heard of them from a close friend so decided to check them out, but we didn't hear of them before having a ring custom designed elsewhere. We were about half way done with the design of my wife's ring at the other jeweler when our friend said you HAVE to check out Continental. I was shocked he would be so firm in recommending a place I had never heard of before in our search for her ring. Since we were 99% sure we were going with the other jeweler at that point, I decided to do a ton more research online about diamonds and pricing, quality, etc before going to Continental so I could be upfront with them on what we wanted and what we would be willing to pay for it. I was immediately shocked by the knowledge that Jane K. had with diamonds and the fact that her pricing was very very reasonable vs. what I found online ( I am probably about the most frugal person around so I told her I was fine buying the diamond online if the price was better online). She soon proved to me that 1. They have the inventory of the diamonds for us to look at first hand 2. Their pricing easily competes very well with pricing I found online. We looked at plenty of diamonds and needed some time to digest what we saw to make a decision. Bottom line, immediately after our first visit, we stopped the design on the custom ring at the other jeweler. On our second visit, they brought in 3 more diamonds for us to see and we met with Jane and the owner, Jimmy. I was shocked when Jimmy invited us back to his office to look as some more stones. I mentioned how hard it was to tell everything apart in this artificial light; without saying a word, he grab the diamonds and told me to follow him outside to look at them in the sun and real light. I thought he was crazy going outside with loose diamonds, but he was really working hard to make sure we decided on the diamond we would love. All in all, on our second visit, we decided 100% we would be buying from them. On our third visit, we decided on the diamond and found nearly the exact engagement band we were previously having custom made at the other jeweler. We told Jane that we wanted just a few things changed with it and she had the ring custom made for us at no extra charge. We absolutely couldn?t have been more impressed with Jane, Jimmy and the rest of Continental at that point but our most recent visit is what really made us want to write this review. After an unfortunate incident with a current watch that I had, Jimmers (their repair guy) decided to credited me the cost of the repairs toward a new watch since it was not repairable. This was definitely not something he or Continental had to do but was a very nice way to keep our business for life. Andy F., their watch specialist, helped me pick out a great Raymond Weil watch that was within our budget. When we went to pay for the watch, they had decided to give us the full retail price of my prior watch as credit toward the new watch. I was completely shocked and nearly felt bad, but they said it was what they wanted to do. Unbelievable, how they went above and beyond to continue to make us life long satisfied customers. I have and will continue to recommend Continental Diamond to all our family and friends for any of their jewelry needs. They have earned our business for life and there is no other place I will shop in the future. Thanks Jane, Jimmy, Jimmers, and Andy! Mike and Nicole B. . P.S. Oh and I forgot to mention, their fresh cookies are awesome, I just stop in there when driving through just to say hi to Jane and grab a cookie! She usually sends me home with a few in a bag too! more

I have had nothing but outstanding service at Continental Diamond -- it is easy to see they put their customers first and take the time to build long term relationships. more

I have had nothing but outstanding service at Continental Diamond -- it is easy to see they put their customers first and take the time to build long term relationships. We purchased my wedding ring (Jim and Roz were amazing finding 3 high-quality stones and helping create a custom setting), a second-hand diamond ring (Helain made a special effort to acquire a 'specific' ring from a vendor they did not work with) and my husband's wedding band (and he even got a glass of wine and fresh choc. chip cookie in the process!). I have recommended Continental Diamond to more people than I can count with full confidence they will delight new customers. Four of our friends have already made engagement ring purchases. This team is the best of the best and we are all grateful for your service. more

I have been going to Coninental Diamond for over 20 years. I have always been treated as a special guest. Jimmy and Helain Pesis greet you as a friend and take the time to answer all your questions. Jane, Beth, Judy, Tracy, the people in repair all take the time you need. Thank you to Jane for all the time you spent with me. Jimmy, what can I say, you are the best. The fact that their employees have been with them a long time says a lot about the store. Continental Diamond is the first place to check for any of your jewelry needs. Thanks Ray more

I have been going to Coninental Diamond for over 20 years. I have always been treated as a special guest. Jimmy and Helain Pesis greet you as a friend and take the time to answer all your questions. Jane, Beth, Judy, Tracy, the people in repair all take the time you need. Thank you to Jane for all the time you spent with me. Jimmy, what can I say, you are the best. The fact that their employees have been with them a long time says a lot about the store. Continental Diamond is the first place to check for any of your jewelry needs. Thanks Ray more

Continental Diamond is a very special place as they truly value their customers and take the time to build long term relationships with everyone who enters their store. I have been a long time customer and enjoy working with all of the staff at Continental. I recently had a custom ring designed and I must say Kristen Christopherson (the designer) is absolutley incredible to work with. She has a very special eye and talent for making unique customer pieces that clients will value for a life time. I was absolutely speechless when I saw the ring for the first time. Thanks to everyone at Continental, especially Kristen, Beth and Helain and Jimmers. I truly appreciated your kindness, support and flexiblity during the the exciting design process for my ring. Your the very BEST! more

Continental Diamond is a very special place as they truly value their customers and take the time to build long term relationships with everyone who enters their store. I have been a long time customer and enjoy working with all of the staff at Continental. I recently had a custom ring designed and I must say Kristen Christopherson (the designer) is absolutley incredible to work with. She has a very special eye and talent for making unique customer pieces that clients will value for a life time. I was absolutely speechless when I saw the ring for the first time. Thanks to everyone at Continental, especially Kristen, Beth and Helain and Jimmers. I truly appreciated your kindness, support and flexiblity during the the exciting design process for my ring. Your the very BEST! more

My husband and I were told to go to Continental by a friend. The people were nice, they just don't carry the high quality we were expecting. They have a lot of EGL certification and we wanted GIA or AGS. They did offer to 'bring in' diamonds, but we didn't want to feel obligated. They have a lot of middle of the road quality, better than the chains stores, just not the high-end store we were expecting. more

I've been a customer of Continental Diamond for over twenty years. I can't say enough good things about the store, the owners, and their staff. One great story I can share is that our best friend's son purchased an engagement ring there. It was his first experience with them. He was so delighted with the service, value, and quality that he insisted on sending them a gift as a thank you! There's no doubt---Continental Diamond is THE BEST! more

I've been a customer of Continental Diamond for over twenty years. I can't say enough good things about the store, the owners, and their staff. One great story I can share is that our best friend's son purchased an engagement ring there. It was his first experience with them. He was so delighted with the service, value, and quality that he insisted on sending them a gift as a thank you! There's no doubt---Continental Diamond is THE BEST! more