We just stayed in a vacation unit starting in July of 2011 through Condo Realty Inc. Upon our 3pm check in with a 6 month old we found the unit looking like it was well lived in for a week with ZERO done to clean it. The garbage disposal also did not work. It smelled of old fish, there was a big yellow stain in the white sink, cereal on the floor (tile and carpets) and bathroom issues that I will have to let you imagine so I can keep this review clean and light colored carpets covered in stains.\r
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So after 3 hours in a car, we had no place that we felt safe relaxing with an infant.\r
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We called the Condo Realty Inc They basically said it was not unusual to have a dirty unit at the 3pm check in and that a cleaner should be there by around 4. It was their busy season. Sure I know this, but if you KNOW it's your busy season, why not plan properly for it? \r
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After we spent the next 3 hours of our vacation time cleaning this place, (I had to empty that vacuum 3 times) and TWO more phone calls to Condo Realty Inc, a cleaning women finally showed up and my wife let her clean the one remaining room that she had not gotten to as well as go over the rest, since we were not prepared with all of the proper cleaning supplies. \r
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It took one more call on Monday or Tuesday to get a repair person to come out to fix the garbage disposal. Before this last call we never received a single call back.\r
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On our various calls and visits (at check-out) to Condo Realty Inc they told us that they had to 5PM, 7PM and then finally 6PM to clean the unit even though check in was at 3pm. They said it is in the agreement, but I have a copy and it is NOT.\r
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We wanted to be fairly compensated for our time and effort at the beginning of our vacation. We were not able to get this from Condo Realty Inc.\r
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Ocean City itself can be a great time, but this experience was far from.
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