Concierge Pediatrics is a small practice able to provide personalized full-service children's healthcare from birth to 18 years of age, while further catering to the special needs of infants and young children who were previously in the NICU. We aim to provide exceptional healthcare with 5-star customer service. Families have 24/7 access to real-time telephone and secure text messaging, reserved same-day slots for newborns and sick children, home visits, and a standard for developmental care that exceeds national guidelines.