I am unhappy with their unprofessional treatment.
First, while watching TV while waiting for the dentist, the asst. comments that the person on the screen is ""so gay"", which was was meant as an insult. Someone should tell them it's no longer cool to be homophobic in public.
Second, Dr. Martino seemed nice when I spoke to him about treatment and asked for antibiotics for an abscess. However, the following day, when I needed a painkiller, he refused to speak to me directly, so I had to get medical advice & pass messages through a receptionist. She told me his policy is to prescribe only 1 of 2 painkillers: Motrin, which does not work for me, and Vicodin, to which I am allergic. No matter how many times I tried to explain the Motrin isn't working and I'm still in pain, she kept insisting that was my only option, unless I wanted to come in for and drop $2000 for a root canal on a tooth I'm planning to having extracted once the infection goes away. (The ridiculousness of the conversation with the receptionist cannot be overstated.)
Anyway, the upshot of the conversation was that the dentist wouldn't do anything help me, so not only did I have to live with the current abscess pain, but I was also supposed have the planned extractions with no pain relief afterward.
Needless to say, I canceled my future appointments. That has left me in a position where, even though I do have some dental coverage, I am stuck running to the ER for pain relief and scrambling to find another dentist to do the work on my teeth.
My father is a doctor, I know what it looks like to care about patients, and this isn't it. They do not care about care anything except your money. Do yourself a favor and find someone else.
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