I took my laptop after Christmas to be repaired. They did repair a portion, but said they needed to order a part that would arrive in 1 week and they would call to bring back. I did not hear from them. I left messages on their phone and sent emails as well. After 1 1/2 month, they finally answered my email and told me to bring in the laptop. I wanted to give them another chance, so I took it in. He said it would be complete that day and he would call. 15 minutes before they closed, I went to see what was going on. He said he was waiting on me to call and the wrong part had come in. I was furious as he had my cell number to call me but did not. He said he was having the part expedited and would be in, in a couple of days. It has been 1 week and I still have not heard a word. I took my laptop somewhere else and found out, the part was not even needed which will save me a good bit of money.
Pros: None!
Cons: They do not do what they say they will!!!!!!!!!!!
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