Took my phone in for a cracked screen repair. Paid a $50 deposit. They kept my phone for 3 months, claiming the new screen hadn't come in. Said they kept sending him the wrong screen. I finally called the police to try to recover my broken phone and business owner said I had to pay and additional $30 if I wanted my phone back because he charges a minimum labor charge of $79.99 whether the item is repaired or not (this applies to phones or computers as they repair computers as well). Because I had signed a repair contract (which it's wording does not protect the consumer) I had no way of getting my phone back without paying him additional money. It was either pay they guy a total of $79.99 to recover my broken phone or leave it there, lose my phone and $50 deposit, which I opted to do. Watch out! The contract does not protect you, nor does it guarantee or indicate a time frame for repair. The guy could have my phone for a year and I am not protected in any way. Bad business!
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