Commonwealth Volkswagen

I dropped my car in the morning and picked up in the afternoon. saved my time. shuttle bus service is convenient. Waiting room is clean with TV, magazine, coffee and refreshment. Service is friendly. Explanation of the problem and the cost is clear. Price is reasonable. Would come for more service. Would recommend to friends. Pros: friendly service, reasonable price more

I love my new Honda Fit! Funny thing was that I didn't even go into Commonwealth to buy a new car, but after shopping other dealerships I realized I could buy brand new for the same as used . I strike a hard bargain, but Lance,my salesman was very patient with me. In the end I happily drove out not spending one dime more than I had planned from the beginning. That is not true of other places, for one place tried to sell me a car with 9000 miles as brand new! So, I am a happy camper! Pros: Patient salesmen, comfortable atmosphere Cons: If you call coffee too strong? more

I have done business with Sam before in the past. He is a awesome person to work with and is also very helpful. We came in and he got us the deal we wanted. I suggest going to him if you are looking to buy a honda from commonwealth. You wont regret it! Commonwealth offers a clean and comfortanle shopping enviornment. They took care of all my registration and all the paper work for me. They have the best service department I have ever seen and I will always bring my car to them to have it worked on. Pros: friendly shopping enviornment Cons: None more

I purchased my new Civic LX AUTO on 4/10/10 through Commonwealth Motors in Lawrence. I have done an extensive research about what car I want and what I expect from the dealership. After getting multiple quotes from the different dealers in my area I decided to go with Commonwealth Honda as they absolutely met my expectation. From the moment I got in touch with them for the first time I felt being heard and listened to. I never felt being pressured and all of my questions were answered in a timely manner via email or over the phone. Joe Gerbino (Business manager) and Mike Simon as a sales rep were wonderful to provide me with any information I had requested. After they answered all of my questions (including pricing) I went to the dealership to test drive the car. I was greeted by Joe who then introduced me to Mike. Mike showed me the car, answered my questions/concerns and we went for the test drive. During the test drive I like to concentrate on a driving not on the conversation. Mike sensed that and didn't try to engage the conversation unless I asked him a question. Mike was right on the money by allowing me to "feel" the car. Once we got back Mike went through all the pricing and I presented my findings. We both found the common ground without hassle, without being 'double" teamed up...it felt very good that I can express my thoughts and what I want and actually being listened to. Every single step of the way Mike was there making sure I receive absolute attention. Once the price was set up financing part came up. I got approved for what I wanted (1.9%). In total I spent about couple of hours in this wonderful and friendly dealership feeling very good about the entire process. Once I notified my insurance company I came back on Monday (4/12) to pick up my car which was ready and waiting for me. I met Mike again who, once again, answered additional questions that I had. He also showed me the service department and explained everything I needed to know. The service dep. seemed to be very neat and tightly organized. Everyone seemed to know what they are doing. No staff wondering around doing nothing...I was impressed. Cleanliness was very impressive considering that it is a service department and a lot of things can be going on at the same time. Overall, excellent experience and I would HIGHLY recommend this dealership to everyone who is on the market for a new Honda. Such a refreshment to see dealership very well organized, professional, friendly and most importantly knowledgeable and willing to make it happen. Keep up the good work. Srdjan more

Malcom was a great salesman. He listened to me and suggested to right car for me. I wanted good gas mileage, low payment, and fun to drive. EVeryone at the dealership was very friendly and helpful. I would recomend them to anyone who wanted a new car. Pros: Great mileage and fun to soom around in. more

I went to Commonwealth Honda to look at some new Hondas and found this dealership to be on top of everything! Franklyn(my salesperson) was very helpful and made the experience a great one. Kimberly Daher was very accodomating, and also made the experience a great one. I would recommend this dealer to anyone looking to buy a new or used car---no pressure was put on me at any point ! Pros: Informed friendly staff Cons: None that I could see. more

Very easy to work with! Never felt any pressure when I entered their showroom. Paul (salesman) was very accomendating to my wants/needs. This is my second Honda purchase from them!! There will be more in the future that's for sure. Looking forward to their great express service as well. No need for me to shop them last as their motto states, I recommend saving the hassle and only shopping them!!? Pros: Price, Service, STAFF Cons: NONE more