I had a 6pm appointment scheduled recently and while sitting in the lobby I overhead the hygenist, talking about my 4 year old son. I often take him to my appointments as its a child friendly dentist but this time I left him with a sitter since it was a two hour scheduled appointment that evening. This hygenist came out and was talking to the receptionist telling her how there was no way she was staying to do all the work to my teeth because they were running late. She repeatedly kept saying it loudly while I'm sitting right there. My guess is it was late and she didn't want to be there anylonger. What got me really upset is how she went on to say something about having my son with me, implying he was a problem. She lowered her voice at this point and I couldnt make out what she said, but I heard the receptionist ask her if my son was unruly and she quickly switched up and said, "Oh, no he's alright." This hygenist spoke loudly as if I wasnt even there or maybe she wanted me to hear, who knows. She was rude and didnt seem to care really. Lastly, when she came around the corner to get me, she called my name wrong, which is easy to pronounce. I quickly corrected her and her attitude was like "whatever." I agree with a lot of the other reviews about this place. The staff is unprofessional. I bit my tongue that evening because these people were about to drill my teeth! I'm still getting work done. I'll be back to post my experience about my dental procedure. Once I'm done, I'll be switching dentist.
Pros: Can get an appointment fairly quickly
Cons: Dr Farra is gone!
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