Comcast

It is very rare when I call up Comcast I have a problem and they are capable of fixing it. There is nothing worse than bad customer service when you are trying to get your internet back up. The largest problem with this situation is that they are the only local people who provide high speed cable modem which makes them a necessity. If you are a patient person then I would recommend DSL or dial up. more

I am not proud of myself that I subscribe to Comcast. I would rather go with a less-popular company like RCN, but the price really isn't any different - except that Comcast offers a 3 month special on cable and/or internet so why wouldn't I want to save a few bucks? Let's face it - Cable and Internet are just plain expensive, probably for no reason, but whether you go with that or satellite, you're just going to spend a lot of money. One thing that really ticked me off though was when I was setting up an appointment to get service installed, I saw online that you can get installation as low as $29.99 if you run the software yourself instead of having the technician do it. If they do it, it jumps up to $49.99. Well the person on the phone tried to tell me there is no $29.99 option but she'll discount it "this time" since I had a problem? Umm, hello - it's right on the company's website. I am NOT crazy, so please don't patronize me as such. more