Columbia Dental Care

I was referred by my insurance company to this office. I had no problem scheduling an appointment, the office had state of the art equipment and was able to have my insurance filed with no problems. I work for a very large company and have no time to worry about my insurance filing so this was a big plus for me. I had my cleaning and a couple fillings done with no pain. The doctor was gental and accomodating to my nervousness. Will definitely refer my family, work family and friends to this office. Wonder doctor and staff. more

Wonderful office!!! Very nice, clean waiting room. Staff is very knowledgeable and the doctor was able to make me feel comfortable by walking me through the procedure. They filed my insurance, and I was only asked to pay my estimated portion based on what my insurance will pay. Will definitely recommend this office to all of my famly and friends. more

It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They made the extra effort to make sure every question and concern I had was addressed. I am going to refer everyone I know here. I absolutely love this place. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. It is obvious that their office is cleaned regularly. It was fantastic.\r more

Was referred to this office by a friend. Great office, great staff, wonderful care from the doctor. Would recommend this office to everyone! more

LOVE this practice....Referred to this office through both of my insurance companies. I contacted the office to schedule and was met with a very nice lady who got me scheduled at a time that worked best for me. I asked about having both of my insurances filed and was told that wasn't a problem. I went in for my initial appointment and had a very thorough cleaning by the hygienist. The Dr was very nice and answered all of my questions and concerns. Both of my insurances have been filed without any problems and I look forward to my next visit. :) more

I am a dental phobic, and was referred tot his offce by a friend.I am so excited that I have to share with the masses! I was greeted with smiles and a welcome feel.The technicians were fabulous... very versed in the field and willing to work with me. Dr. Kleitches was very explanative and patient to my fearful state. The front desk answered and handled all my insurance issues, and were knowledgable.I would absolutely recommend this office to anyone! Can't wait til my next appointment! more

Dr. Kleitches.is the most caring and professional dentist I have ever gone to. He takes his time to discuss what he's doing and always makes sure that I'm comfortable. He is truly one of a kind! In addition, the staff is always very friendly and helpful. more

Satisfied customer! Referred here by my insurance as they were on my provider list. Was a little nervous but the experience was great. Staff was nice and knew how to handle my insurance. Doctor was very good at answering my concerns. Would recommend to others. more

Satisfied customer! Referred here by my insurance as they were on the provider list. Was a little nervous, but the experience was great. Staff was nice and knew how to handle my insurance. Doctor was very good at answering my concerns. Would recommend to others. more

Satisfied customer! Referred here by my insurance as they were on my provider list. Was a little nervous but the experience was great. Staff was nice and knew how to handle my insurance. Doctor was very good at answering my concerns. Would recommend to others. more

Fantastic Dentist!!!! I experienced no pain while being working on by Dr. Kleitches. Their billing process and dealing with my insurance co. were excellent!! I have been a patient of Dr. Kleitches for 8 years now and would not think of seeing any other dentist for myself and my family!! Bottom line, best dentistry I have had in Columbia.\r more

My friend said her and her husband really like this place. She said the dentist and his assistance were kind. She said her husband used this guy and she used Dr. Lovitt who I ended up trying first. more

Their filing practices were unorganized, my records constantly ""lost"", and they failed to abide by the contract rates agreed upon with my insurance providers. Dr. Kleitches would not file secondary insurance, so I was required to pay the difference of my primary insurance coverage at each office visit, which I would later found out was too much, and that Dr. Kleitches was not honoring the contract rate. \r \r I had trusted Dr. Kleitches in good faith when paying on checkout that they were charging me the allowable rates. Instead I was being charged the difference between the allowable rate and the Dental Office's arbitrary rate. \r \r To put it simply, if their rate was $120 but the contract was 80% of $100, I paid 20% or $20, but was given a negative balance of $20 on their books. When my secondary sent them a check of $20 to reimburse me, they kept it and I got nothing. \r \r I have discussed this with Dr. Kleitches staff, who seem to have a higher than normal turn-over rate, to no avail. One ""new hire"" even told me that Dr. Kleithces fired most of his staff and that most patients files were incorrect for one reason or another. I made an exhausted attempt to contact Dr. Kleitches by phone and discuss the issue but was unanswered or avoided. When I attempted to discuss it while visiting his office, he refused to leave his desk and told his secretary that he would not discuss the matter. \r \r I contact both insurance companies for guidance as well. From their perspective, they met their obligations, and the rest is a civil matter. Both insurance companies also suggested I get a lawyer. I'm not a lawyer, but it seems like a common sense case. Dr. Kleitches is breaking a legal contract. \r \r I am willing to provide as much information as possible to ensure that this issue is resolved and that other patients of Dr. Kleitches aren't being illegally overcharged as well. Cons: borderline fraudulent insurance claims practices more