Hello! I used to be a very satisfied and happy customer of color arts until a couple of weeks ago. I used to like going to Jade because she gave me a great cut and color. However, during my last visit, while waiting for my color to settle, I was talking on my phone and some of the dye spilled onto my fingers. I just had a gel manicure done and my nails ended up with the color stain on them. To make matters worse, it would not come off and I had a party to go to the next day. Now granted, I should have been more careful. However, Jade was so rude to me. She said ""why were you talking on your phone and when some of the dye got on my phone and I asked for something to wipe it with.she was annoyed with that too. She did nothing to fix the situation. It was an accident. She acted like I did it on purpose and now I had to be punished .The least she could have done was offer me a gel manicure and deduct the bill. She saw I was unhappy and her attitude was I just had to deal with it. To top it off , she made my hair look like a rat's nest when she blew it out. I left the salon very disappointed because prior to this incident, I was happy with her work and the way I was treated in the salon. However, I will not be giving her any more of my business. I felt very disrespected by her and will never return.
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