Collision Plus Inc

I have taken vehicles here in the past and received standard service. When someone backed into my car, it was the first place that came to mind because at least I knew the work was average. This time, they fixed my car just fine, but broke my key fob in the process. They did not tell me this when I picked up the car- it was taped very carefully together with black electrical tape and the front office man distracted me by talking about paint chips he could fix for me. My father drove my car to the car rental location and did not mention the key being broken until we got the rental location. I went back to the store and was treated exceptionally poorly. I asked what happened to the key and the same man told me it broke and it was my fault because a previous owner had apparently glued it back together. I requested the key be replaced since it was perfectly functional before I brought it to them. He told me that I ""was not going to win"" and that the repair center functioned like a ""nursing home."" In his words, verbatim: ""If a 90 year old man enters a nursing home and dies of a cold, that is not the nursing home's fault."" I found this exceptionally belittling and crass, as I was wearing surgical scrubs from being in the operating room all day(I am a nurse practitioner, but I am sure he thought I was a CNA at a local nursing home).\r \r Regardless, this man is apparently the owner after further research and communication. Initially, he stated they would split the cost but when he found out that would be approximately $100 of his money, he backed out. If this was not a he said/she said issue, I would take him to court. He is rude, has no idea how to socially interact with customers, and does not stand behind his/his employees errors. If I am going to have an average repair job on my car, I expect the service to compensate. I will never take a vehicle back here; my family is very connected in the Harrisonville/Raymore/Belton community and this owner has just lost much of his business. more

Have taken my expedition there on two occasions for mechanical and body work and was very happy, the work was performed in a timely manner and the prices were very fair. I would recommend them to anyone in need of a good mechanic or body shop more

We've had our car repaired at Collision Plus about 3 times in the last two years, and they always do a phenomenal job. Their prices are reasonable, but I'm not sure how competitive they are because I return for the wonderful service.\r \r Mr Steele is always very friendly when we go in. Last year, we needed to rent a car from them while ours was being repaired, but my husband wasn't present, my in-laws already had one car rented from them at the time, and I was "too young" (23 for females to rent cars, I was 21). However, Steele was willing to work with us since we needed a car to take our then 3 month old to doctor's appointments.\r \r Overall great service, though it can take some time. I also recommend asking about car rental through their shop, last year it was only $5 a day which is a better deal than you can get at a rental agency! more

Great work, professional and great customer service. They do superior work. It's nice to have someone I trust! Have been going there for years. I've had collision repair and mechanical work done at Collision Plus, and highly recommend their shop. more

this place is so bad that they almost filed bankruptcy. there employees are pissed at the boss. when i was there on 6 different days and the boss and employees where fighting. would not ever suggest anyone to go here. more

I LIKE THIS PLACE ALOT, THEY DO GREAT WORK AND HAVE REASONABLE PRICES. THEY HAVE FREE ESTIMATES, ACCEPT ALL INSURANCE ESTIMATES, HAVE 20 YEARS EXPIERENCE, 24 HOUR TOWING. YOU NAME IT THEY CAN FIX IT, YOU CANT GO WRONG WITH THIS PLACE. more