Cole, Ronald J, MD Medical Vision Tech

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1700 Alhambra Blvd # 100
Sacramento, CA 95816

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(916) 731-8040
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This shop does have a good selection. But they messed up my order and it took 3 phone calls to finally get the order straight. When I went to pick up the glasses, I was treated ...

Bad Service 11/7/2008

This shop does have a good selection. But they messed up my order and it took 3 phone calls to finally get the order straight. When I went to pick up the glasses, I was treated poorly and told to come back later. I left a note asking that the glasses be sent to me. The secretary called me back and rather than apologize for messing up the order and not being able to give me the glasses when I went in, she told me she was going to charge me $7 more dollars. I asked to speak to the owner and she sent me to the manager - who had previously failed to get off his pretty seat to go to the back and retrieve my glasses. I asked the manager to let me speak to the owner and he basically told me I wouldn't be able to because the owner was sooooo busy. I had to call my insurance company to help me facility getting the eyeglasses I had already paid for and was being held hostage by this shop. Certainly more trouble than it was worth! Pros: good selection Cons: bad service more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Visa, Master Card
  • Neighborhoods: Central Sacramento, Midtown, East Sacramento
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