Having dental work done with Dr. Rucker at Coast Dental was one of the worst mistakes I've made, financially and in regards to my health. After only three years of having thousands of dollars in dental work done by her, I need to raplace almost everything that she did. My current dentist has told me that I could have had better work done at a dental school. A bridge that doesn't fit well, cap that doesn't come to the gum line, a cap that was loose and food got under (causing more damage), an ill-matched porcelain filling... the list goes on. \r
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I had a feeling when I initially met her that she was young, unconcerned and unexperienced but I didn't want to be rude or go through the trouble of finding another dentist. If I could go back and follow my intuition about her, I'd save thousands of dollars and additional trips to a more qualified dentist that I'm going through now.\r
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She and her hygenist missed a cavity that was on my chart and it worsened to need a cap (obviously more expensive than a filling) by my next appointment. She admitted missing the cavity on my chart. When I said that I shouldn't have to pay the difference, Dr. Rucker said that Coast would never go for that. I got out of the chair and reported it to Coast corporate office, only to be ignored and then questioned by an employee. Dealing with Coast and the quack that Dr. Rucker is was literally the worst customer service experiences I've EVER had.
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