On a refinance, they had wrong payoff calculations and At signing, when I indicated that I thought my current mortgage company had takent that months payment already, i was assured they had called and their numbers were correct. The further indicated if i was right i ""should just call them"". Three days later when I realized I was right and that my payment was made days before closing. I called them and was treated rudely. I was told their lawyer stated ""I would get my mortgage payment back"" about 14 business days after they sent in the current payoff"". And they really didn't care that their information was incorrect at the time of the closing....
Pros: Non.
Cons: Had wrong calculations & mislead me on the information
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