My wife lost her wedding ring in our landscaping. We rented a metal detector from Clevenger to try to find it.
Mr. Clevenger stayed open late on Thursday night so that we could get it that night. He walked us through all the bells and whistles to make sure we understood everything, rather than just taking the money and shooing us out the door. That would have been enough to write this review, but there's more.
On Saturday, Mr. Clevenger called to ask if we'd had any luck and to let us know that he was closed on Sunday. Very nice of him. When we returned the metal detector on Monday, we still hadn't found the ring.
Mr. Clevenger refused to charge us for Sunday, since we would not have been able to return it. My mother-in-law was so impressed by his generosity, that she bought a detector from him on the spot.
That's old school marketing; giving people great customer service. Besides, it's a cool little shop, with collectibles and coins, etc. Check it out if you're in the Gladstone area.
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