Clear Internet

I contracted CLEAR wireless service after a sales person in my neighborhood stated that there was no contract for service, that the 4G had fantastic speed, and that if I was not satisfied with the service I could cancel it at any point with no cancellation fee. They suggested I lease the modem rather than buying it so that it could be upgraded at no cost if a better model was developed. Well, it was all a big lie: 1) The service on the 12th floor of a Manhattan building was never good; 2) when I requested a change in modem they pretended to charge me and it was a big fight to get them to fulfill their promise; and 3) when after months of frustration I called to cancel the service, they said I had a contract (Surprise!!!) and that there was a $40 cancellation fee. When I asked to speak with a supervisor (Melvin, August 10-2012 at 11:40 pm.) he just said that the "virtual contract" (i.e. not signed by me) stated that I agreed to the cancellation fee. So, if you are a person who does not read all the legalese of a contract and you don't want to spend time before clicking "accept," BEWARE, CLEAR is not the company with which you want to do business. Did I say the connection stunk? more

CLEAR is a backwards Internet provider that states it provides 4G technology and speeds. I bought the unlimited 4G service however; I never received 4G services and the speed that is possible with 4G. Download rates are 50KB/s most of the time, which is normal when you are still living in the 80’s where Dialup was the only means of connecting to the Internet. Complaining about the ridiculous low speeds do not bring you anywhere because either Technical support or any other form of support just blames your computer and copy paste their policy within the chat session. Unlimited bandwidth and data is a lie because once you start downloading something CLEAR throttles your connection speed to 50KB/s, making it useless and for living in 2012 downright backwards. STAY AWAY FROM CLEAR. more

I just read the reviews on yelp and they were all horrible. I just purchased Clear service and hope it's not true, but the postings on this site smack of bogosity! more

My favorite thing about CLEAR 4G is its portability. It is so practical and convenient. I can take it anywhere I want to and always get the coverage that I need. I actually took it to the Brooklyn Heights when we had our family day. Watching streaming videos outdoors while seeing the breathtaking views was something I could never do before! more

Clear 4G, truly a helping hand At first, I was very hesitant about CLEAR 4G, but now I think it’s the best thing that ever happened to wireless internet. Even my co-workers at the Borough Hall say that it's a helping hand especially when you've got workloads to do. It’s just as the ads say, fast and reliable internet that goes with you, wherever you are. more

I am very happy with CLEAR 4G. It’s really, really fast, and really, really reliable. The technology is amazing and the connection I get is awesome. I didn't know that wireless internet could be this great. But what makes CLEAR 4G really great is the service they provide their customers. Nothing less than the best! I can now have access whether I go online at home or at the Astroland Amusement Park, the biggest in NYC, the speed of CLEAR 4G takes it to the top and brings out the best in the technology. more

I’m a very “outdoorsy” person. I love to hike up the mountains and stay there for a few days… but I like to stay connected to my family and my work. And what keeps me connected all the way out there?? Clear 4G! It’s the perfect solution for people like me who are always on the go! more

As an entrepreneur, I always have to stay online to meet my clients’ needs and requests. Before Clear 4G internet, business was slow, emails were delayed and that's not good for my business because I’m always on the road. Now that I’m using Clear 4G, business has never been better. My clients are satisfied with the service they get and that means more business for me! Thanks Clear 4G more

I love photography since I was a kid and I have been pursuing this career for since 2006.With Clear 4G I can send my projects to interested clients and immediately check my e-mails for updates. With high speed Internet and unlimited calls I can work anywhere and anytime. I actually love working while people-watching at the Brooklyn Bridge Park. Hassle free and very convenient. more