Nightmare! \r
We needed a central vac repaired. When we asked, the lady said it would be no problem and asked to bring the attachments for it. When I brought the attachments the next day, she couldn't remember who I was or find the vacuum that I brought the day before. She also couldn't say even approximately when the vacuum would be done and promised to call in about a week. \r
A week later I went to check on it, turned out it was ""All done"" and she said she had called my husband the day before (the call that he never received). Charged me over 200 dollars and said that the entire unit had to be replaced. You'd think they would call you to ask if you wanted to pay that much when there are good vacuums for half that price. The absolutely best part is that after I got home the new unit didn't fit one of the attachments, so we can't use it on carpets!!!!!!!!!!!!!!!!! When my husband went back and asked for a refund, they flat out refused to do it. \r
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In one word: nightmare. \r
In four words: Worst Business In Utah!!!!!!!!!!!!!!!!!!!!\r
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