Hours are by appointment and somedays we are open later than 3 pm, Hours listed is just the general hours, also we may be open on some holidays, Grooming generally takes about 2 hours but varies depending on the breed of dog and type of coat. We accept Cash or Checks. We have been in business in this location since 1994 and I (Mary) have been grooming since 1990 and Jodi since 1992. Give Mary or Jodi a call if your furry family member needs to be spruced up, we would be happy to set up an appointment for you. If you get the machine please leave a message and we will get back to you, There is sometimes we can not answer the phone as we may have dogs on the grooming table and can not leave them unattended on the table for safety reasons, or we may have a dog in the tub, or once in awhile we have a day off.