My beautiful black lab had never been to the groomers before this trip. My dog is the friendliest pup ever and usually loves everyone. The second we walked into classy clip grooming salon my dog ran right up to the groomer, who was grumpy and started to yank on my dogs leash to get her to go into the SMALL, EXTREMELY CRAMPED room that they call a grooming salon. It is a CLOSET that they keep about 15 dogs in cages the whole entire day. Instead of being welcoming and friendly to my dog, she was grumpy which led my dog to be extremely nervous and scared. she shoved my dog into the room and told me i could leave. I was so upset that right when I got home I called the salon to make sure my dog was OK. They informed me that she was fine but the WHOLE entire day I was a nervous wreck! My 100+ pound black lab was shoved into a little crate (she NEVER goes in crates) and was expected to sit there all day. Classy clip grooming salon over books their days work having puppys and large dogs sit in crates all day. I dropped my dog off at 10am. I was told to pick her up at 4. I called at 2:30 to see if my dog was done if I could come pick her up early. The lady who answered the phone seemed to be annoyed at me and told me that they hadn't even started working on my dog! 4.5 hours my dog had to sit in a crate for NOTHING!!! Why couldn't I have dropped her off at a later point. I immediately jumped in my car and drove there. When I showed up the manager became very upset that I was early, but I was very nice and said that I would just wait. After an hour and a half of looking at fish, my doggy came running out so happy to see me. The experience was horrible, the worker was unprofessional, rude, and did not show my dog any respect or friendly attitude. No dog would feel comfortable in this atmosphere!
Cons: unfriendly service...horrible experience
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