I had to purchase this vehicle in a hurry due to a family illness and although I had done my internet research, I had not made a final decision. My disappointment came when I arrived at your dealership\r
to find that the vehicle I had selected on your site had not yet arrived on your lot; it was still somewhere else. However, as I had to purchase a vehicle quickly I found another similar one and decided to go with it. I dealt with a New salesman who really didn't know his way around the used lot as he is in new sales, your policy appears to be that whomever makes first contact with the customer gets the sale so , Basically I found my own car without much help from the personnel. My only other complaint is that the car is white and there was a dent in the back driver's door that could not be seen in the prevailing sun conditions that I discovered later that day. Never mind, I signed a release but the dent WAS there already and NOONE saw it. I found the personnel to be friendly and, in general, professional and expedient. I was a cash buyer as I'm returning from abroad and thought that would be a good thing but, alas, most dealerships prefer to finance so was a bit surprised . My buying experience was mostly quite positive, however the dent still bugs me and I think your dealership should offer to fix it. Thank you for your inquiry, sincerely, Laura Cusimano.
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