Unfortunately purchased a number of shades for our home from City Window Fashions. The installer took no care in preventing damage to the sheetrock around some of our windows, one shade was installed on an angle so light seeped from from the top and the shade scraped against the wall.
After 10 months of occasional use one of the shades is falling apart - the cheap glue on the valance let go and the string pulls snapped - and they have the gall to try to charge me $75 for a ""service visit"" to correct a defective and/or poorly installed product!
GO ELSEWHERE!!
Saga continues, they also lied to us about the manufacturer of our blinds having gone out of business - they have not. Fascinating how there were zero reviews for this organization until I posted mine, then suddenly people ""appear"" with positive reviews. Seems rather fake to me...
Yes, and now our other shades installed by them are falling apart - the control mechanism ripped out of the ceiling. True, true quality.
Pros: They eventually show up
Cons: Poor quality product, poor service, poor installation
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