I called a day ahead and scheduled a car for pick-up at my residence. The next morning they were not at my home at the scheduled time. I called them after 15 minutes and they apologized for being late and said a car would be there right away. I was a little surprised that I had to call them and they didn't take the initiative to call to say the car was delayed. Another 15 minutes lapsed and I called them again. This time they said that all the cars were busy and they would send one as soon as one was available. I was catching a train and it was inevitable that I would miss it. Finally, after calling them numerous times, the car arrived. It was 1.5 hours after the scheduled pick-up time. 1.5 HRS LATE PICK-UP! Then they tried to charge me $30 more than the quoted price and made no effort to make amends for their mistake. I will never use City Limo and Taxi again and I don't recommend them.
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