Citrus Sew & Vac

Took my machine for cleaning---got it back not working (after a several day wait). Took it back in for repair, another long wait, items missing upon return. When I called to get them back I was told they were no good and had been thrown out and I'd probably been advised in my paperwork. (I received no paperwork and no one said a word about this). If you must use a local service for convenience, be ready to micromanage, don't take any of your accessories in, and don't expect to get it back clean or anytime in the near future. The bottom line here is greed---at the end of the day they want their money and don't care much about how your experience goes. They're farming the work out to someone else that's not local anyway, so might as well take it yourself if you can. I was deeply disappointed---perhaps my expectations were too high. Family businesses usually care more about their reputation. more

I took my sewing machine in to be repaired. I went in the next day to pick it up and paid for the repairs. When I tried using it that evening it was not fixed! The part that I was "charged" for was not replaced. I took it back in the next day, the manager, Susan was not apologetic nor embarrassed about the situation. She started making excuses for the tech! I was told the next day that the part was suppose to have been ordered(it wasn't) and that it should be in the next week. Two weeks later the part is still not in, so I asked for my sewing machine back(This was on a Thursday). Susan told me I couldn't have it!! That it was not at their store and that when the part came in she would call me. At this point I called the Citrus Co Sheriffs Dept. She told them that I could pick up my machine the next morning. I got a phone call at 4:55pm (they close at 5pm) and Susan told me that the tech was taking a long weekend off and was not bringing my machine. So it would not be at her store in the morning and that I would get it next week. I told her she could tell that to the Sheriff's office! I will be at her store tomorrow to pick up my machine and if it's not there I will be filling with the Clerk of Court's office that same day! So use this business at your own risk! They will never get my business again and I will be putting a bad review on every web site I can find! I will never recommend them to anyone as well! Rude staff as well as no customer service at all!! more

This place is like the only place I'd take my sewing machine for service. Also, found out that it's the only place for my vacuum. Interestingly enough, they also sell ceiling fans. We just know, they do good work with the sewing machine. Ran into a problem soon after, and had to return machine for a readjustment. Few places like it in this county. Would recommend especially if you are in the Inverness area. more

Citrus Sew and Vac sells new and used, vacuums, sewing machines, and ceiling fans. They have a wide variety to choose from. They have comparable prices to lots of the high end stores that carry the same brands. Their repairman has extensive knowledge and can usually fix what ever is wrong with your vacuum within an hour. They will even do free demonstrations of any of the machines in the store, and will let you push the vaccums around so you get the feel of it before you buy it. Anything you could possibly want for your vacuum you can get here, bags, hoses, scented beads, just about anything. more

Citrus Sew and Vac sells new and used, vacuums, sewing machines, and ceiling fans. They have a wide variety to choose from. They have comparable prices to lots of the high end stores that carry the same brands. Their repairman has extensive knowledge and can usually fix what ever is wrong with your vacuum within an hour. more