Cingular Wireless

I have Cingular 1 year now. I got an offer in the mail for 2 free phones, no credit check & free shipping. Upon much debation (mainly due to the fact at teh time where we lived we didn't get service) we decided to get them. So we have the family talk plan with 550 minutes. Needless to say with much of my family& friends having Cingular we have accumulated 1,800 rollover minutes! We have since moved to where we get cell phone service & have gone to just that - no home phone. And surprisingly enough we just went over & used 18 minutes of our rollover minutes in a month! Not to mention I get service just about anywhere, that is verses having had in the past WV wireless & Ntelos & Sprint. Oh & the no raming thing AWESOME! I can talk when we are at my moms house about 2.5 hours from here w/o those charges! My only downfall, we had gotten the "candy bar" style phone that was the free phone (C207) we ended up this past march upgrading to a 6102...only thing is I bought them off Ebay due to the fact that the in store charge was going to be like $200/phone until I had C207 for 18months & then it would be 1/2 the store price & then at my renewal it would be what ever special that had going. I just hate that you can't upgrade once during your 1st year of service. more

I migrated from AT&T cellular service to Cingular Wireless back in December 2004. Since that migration, I have had nothing but headaches from Cingular Wireless. At first, I was having my any time minutes taken away from me by calling other Cingular Wireless customers, when those types of calls were supposed to be free and unlimited. Next, I was losing my any time minutes for calling and checking my voice mail when that also was told to me was free and part of the plan that I paid for each month. It also seems like every single time I call their 1-800 number for customer service, no 2 people are able to give me the exact same answer to the exact same questions. In July of 2005, I purchased a new Motorola cellphone over the phone by calling their 1-800 number and gave my credit card number for billing. For some reason, it wasn’t processed that way and my phone was going to be billed to my cellular bill. An unexpected, out of pocket (cash) charge that I was not anticipating seeing as how I had given them my credit card information over the phone to pay for that phone. And lastly, I feel like through all of these issues, I have wasted a great amount of time in dealing with a company that I should not have had to deal with in the first place. So if you’re looking for an excellent cellular company to obtain service through, rethink going with Cingular Wireless. more