Cie Taylor-State Farm Insurance Agent

Last few bad reviews blew me away... If you're rude, you will be treated rudely back most likely. If you don't pay your insurance you won't be covered; does that need to be said?? ANYWAY I've been a client here since 1998 and have always been treated like family. I also have worked closely with this office and their expertise has been outstanding! Compared to other insurance offices (even other State Farm Brokers nearby) their service is above and beyond the norm and they will take the time to make sure you're well taken care of. This office is by no means close by to me but they know me by 1st name and I think its worth going out of the way to use their services. If you're looking for freebies/handouts this isn't the place, however, if you need hassle-free insurance at a reasonable price, CALL THIS OFFICE! more

UNPROFESSIONAL, UNETHICAL, AND VERY VERY RUDE! I've had StateFarm auto and home insurance for over 11 years and after a quick audit of my current policy I was shocked to find out that all these years I've been paying $$$ for a mediocre policy with almost no coverage(no uninsured coverage, under-insured, high deductible, no road-side assistance, no rental car ABSOLUTELY NOTHING! ) for an exorbitant amount of money. Also, in 11 years I had one auto claim and they dropped my son from the policy, then we had a homeowners insurance claim and soon enough my home insurance was dropped. After all this happened I decided to shop around for a better policy for the same amount of money. WELL SURPRISE SURPRISE! Geico, Progressive, Century 21st and All State, all four insurance companies quoted me a rate 55% LESS! than what I'm currently paying StateFarm.. not to mention that all these quotes included uninsured, under-insured, rental, road side, and a 300/500/300 coverage. I immediately decided to start my new policy with All State and cancel State Farm... well well well... Now After three days of trying to cancel my current policy with state farm I have not heard from them, Janette, Maria, and Andrea have been very rude ( and don't get me started with Cie Taylor) I have told them to cancel my policy and they don't seem to get it. I have now gotten my lawyer involved and have filed a complaint with the Arizona Chamber of Commerce and the Arizona Department of Insurance. StateFarm headquarters was shocked when they heard this so they immediately got a manager involved and have sent messages to Cie Taylor with no response at all. Please Please STAY AWAY FROM THIS UNPROFESSIONAL office and staff. As Soho Ro mentioned, this agent is clearly after your money with no respect for policy holders. BEWARE! more

Cie Taylor and her team has always been the most helpful. I have been to many different companies and never had good experience. Cie's office always thinks for her customers and helped me save quite a bit. I know I can count on them to help me and have referred all my friends to them! Definitley give them a call! more

I have been with Cie Taylor for the last 10 years and have always had a great experience. Her team is always very thoughtful and always answers our questions promptly. They always think for the customer on how to help us save, and have never had a negative response. Anyone looking for insurance should really consider State Farm and her office! more

I have been with Cie Taylors office for 12 years. They have been there for me through good times and bad. When I was strapped financially, Cie's office helped me to adjust my insurance to meet my financial needs without sacrificing my coverage. During good times, Cie's office shared terrific investment opportunities. I don't have to worry about my insurance, I am very confident Cie's office watches out for my best interests and ensures I have all the information I need to make an educated decision. My bill comes directly out of my account so there is no need for me to worry about making a payment on time. But most of all, there was always a friendly voice on the other side of the phone who understood my insurance needs. They don't harass you with phone calls to induce sales, sometimes, they just call to see how I am doing and if there have been any changes in my life. This is so nice, because I get wrapped up in life and don't always remember to update my coverages. Thanks a Million to you Cie and to your team!!! more

The worst experience with an insurance agent ever! Cie Taylor is just after your money. She doesn't care one bit about the policy holder and how she treats them. Very unprofessional, rude! Don't even try to talk to her more than 5 minutes, she'll either try to sell you another product or pawn you off on one of her workers. BUYER BEWARE! You are only worth the amount of dollars that you pay her!!! I was referred by a friend who used to have her and then transferred. I should have followed suite, but I instead decided to stay. The last straw was when I was in to pay my monthly bill and heard her yelling at one of her workers in a very domineering and be-littling kind of way. I felt so bad for that girl. From that point on, I did not want any more of my money to feed her greed machine. I then followed my friend and switched agents. more

Out for your money. Terribly rude, and not recommended. more

Cie Taylor has been our agent for 25 years and has always been there to help us. We have bundled all our vehicles and home insurance for a good value. They call us whenever they feel they can give us more value by updating information. more