I wrecked my truck and was at fault. My top priority was ensuring the safety of my daughter who was 4 at the time. I requested Chumley's and refused to use anyone else strictly because I knew their location was close and convenient. I didn't know they would make a lifelong customer outta me! The driver was, or course, the first contact I had with the company. He was polite, very helpful and informative as he understood I had never been in this situation before. He cared enough to ask me if my daughter was alright. Even pointed out a bump on my head later when it began to show up. (We were both okay.) I asked that since we're going past my house anyway, could we please stop there and let me remove my belongings as I was certain it would be a total loss. After a quick phone call and a brief conversation between me and the manager we were on the way to my house. The driver helped a lot with unloading my truck. This includes a bed full of firewood I had just picked up before the accident! All the way to the point I paid for and picked up my truck, Chumley's was professional, compassionate and helpful with EVERY aspect of the painful loss of my family heirloom. My grandfather's truck. Well done guys! I will always request you. Hopefully I won't have to though!
more