Chuck's Parkville Garage

Just moved to the Parkville area, and I started to have some power steering troubles. This was a bummer for me as I always had my cousin do work on my car and not have to pay a shop or anything. Now, he isn't here and I needed to get it looked at. My brother told me to check out Chucks and I am glad I did.\r \r First went there with the problem they peeked at it, said I was low on power steering fluid, which I was. Filled me up, and sent me on my way. However, the noise didn't stop. So I went back in two days. The front desk lady, I believe to be Chucks daughter, was EXTREMELY nice and very helpful. Told her the noise didn't go away and she told me they would have to look at it. So I dropped it off the next day and they she told me she would call with an estimate. Later that day, she called with an estimate of a very reasonable price for the work that had to be done, they had to replace the power steering pump, and reservoir. I called my cousin, confirmed, and away they went. Said it wo more

Claim that I have not serviced the car since 2008, pretended that they had no clue as to what I was talking about. took my son's call in for a fuel injector issue and got it returned to us with a cracked engine block, after paying the 1500.00 to fix a few minor issues the engine was Never on of them. then the car sat on there lot for 3 months waiting for a new engine that they claimed they couldn't get. No apologies, no reimbursement just a shrug and scratch of the head. then the person answering the phone claims the whole thing NEVER happened. Do NOT trust these people with you car, they just don't care. more

I took my car in to Chucks for a simple $70 alignment. We got a call later that afternoon that some rust had to be grinded off & that my bill was up to $150...fine. Then got a call 30 min's later saying that they broke the handle to my car & that they would put another one on but I had to pay $68 for the part! I'm no mechanic but I fail to see why I should have to pay for ANYTHING that the garage breaks. When I told Chuck that this was just rediculous & that I refused to pay for a part that I did not break he became rude, offensive & implied that I was trying to get something for free! All I wanted was an alignment. Now I have a car I can't even get into unless I open it from the passenger side. Thanks Chucks Garage.....you did a bang up job on my car & in customer service! Cons: Got completely taken advantage of. more