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Chris Auto Salvage & Recyclers

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2342 S Highway 77
Waxahachie, TX 75165

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(972) 937-2704
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Best

In our search for a couple new parts for our 03 Mitsubishi Montero sport, we thought we were going to get stuck buying brand new oem parts for $1200 with shipping because it is an...

Worst

I BOUGHT A TRANSMISSION AND THE SEND ME THE WRONG ONE, THE SAY IT WAS NOT THEIR MISTAKE BUT HOW WILL I ORDER SOMETHING DIFERENT OF WHAT I NEED? IT MAKES NO SENSE!!!!, THEN I SENT ...

Editorial review from Citysearch 5/6/2013

Horrible place to do business!!! Purchased a rear axle for my 2001 Chevy 1500 (around $500) installed it had a little slack and two days later it blew up on me tried to get replacement denied warranty said that there's mud on it and he wont do nothing about! Never have I taking it through the mud and Never ever have I came across a junkyard that treated me like this but iv learned my lesson now more

Outstanding Business 11/17/2011

In our search for a couple new parts for our 03 Mitsubishi Montero sport, we thought we were going to get stuck buying brand new oem parts for $1200 with shipping because it is an unusual vehicle. We lucked into finding Chris' on the internet and they had everything we needed for $285 shipped. The parts arrived in practically brand new condition in a very timely manner. Couldn't be happier!! They have great customer service because I always got immediate responses to my emails. Will be pleased to do business with them again!! more

Good Business 10/28/2011

To the review posted on 10/21/11. \r \r Customer saw a posting for a 6 speed automatic transmission for a 05-07 Ford Five Hundred. The customer emailed and asked if it would fit a 2006 model because he needed the transmission. We told the customer it will fit. The 6 speed transmission fits 05-07 Ford Five Hundred. The customer purchased the transmission online and we shipped him the item. A week or 2 later the customer called and said we sold him the wrong transmission. He said it was completely different. We asked if his original transmission is a 6 speed automatic, since that is what he purchased. He said he didnt know. The Ford Five Hundred makes 3 different transmissions in 2006. They make a CVT FWD automatic, CVT AWD automatic, and a 6 speed automatic. He did not know which transmission he originally had in his vehicle. The customer purchased the wrong transmission. It was not our mistake. The customer asked what our return policy was. We told him he was responsible for the freight shipping cost and a restocking fee. He stopped answering our phone calls after that and sent us an email saying he would not talk to us on the phone. He gave false information and lost the chargeback dispute. We ARE NOT a fraudulent business. The customer made a mistake and tried to blame us and he did not want to pay shipping or a restocking fee, which is common charges for most businesses. Most businesses will not pay out of pocket for a customers mistake. No matter where you are ordering your parts from, always be sure you are ordering the correct part for your vehicle. Run your VIN at your local dealership to get all the correct information you need so the correct part will be ordered.\r \r Chris Auto Recyclers\r 2342 South Hwy 77\r Waxahachie, TX 75165\r Monday-Friday 9-5:30\r Saturday 9-3\r 972-923-3517\r 972-937-2704\r \r more

DANGER!!!! FRAUDULENT BUSSINES, DANGER!!!!! 10/21/2011

I BOUGHT A TRANSMISSION AND THE SEND ME THE WRONG ONE, THE SAY IT WAS NOT THEIR MISTAKE BUT HOW WILL I ORDER SOMETHING DIFERENT OF WHAT I NEED? IT MAKES NO SENSE!!!!, THEN I SENT IT BACK AND THEY PRETEND THAT THEY NEVER RECIEVE IT, I HAVE ALL THE DOCUMENTS THAT PROBE IT!!!! AT THE END I DID NOT GET ANY TRANSMISSION OR MONEY AT ALL, PLEASE BE VERY CAREFULL, DANGER!!!!! DO NOT BUY HERE!!!! DO NOT SAY I DID NOT WARN YOU. more

reliable a+ 1/22/2010

i purchased a 98 chevy front clip. i paid over the phone and when i got to chris's auto the clip was in the exact condition they said it would be in. i am satisfied with the people who work there and the clip. i recommend chris's auto for used auto parts. Pros: honest Cons: nothin more

Valuable Customer Service 1/7/2010

I purchased an transmission for a 2001 Dodge Ram 1500. From the start, Brandon (manager) was helpful and quick to respond to any of my questions. They got my transmission shipped to me in the time that they told me it would arrive. I haven't had any problems with it and Brandon called me to make sure everything was good to go. I will definetely use Chris Auto Recyclers again...(hopefully my truck won't brake down again though) \r Phillip J \r Fairfield, MT.? Pros: quick and reliable more

Stupid customer service 11/13/2009

I purchased a driver side tail light for a Toyota 4 runner from Chris Auto Recyclers 2342 S. Highway 77 Waxahachie, TX 75165 972-923-3517\r They sent me the wrong part. I called and they said to send it back and they would send me the correct one. That was ok with me. But they said they would not pay for shipping. This was not my mistake. I have an email with the correct info. Instead of admitting he may have made a mistake he told me I ordered the wrong one (a toyota Camry). I have had this suv for 8 years, I dont own a camry. The manager could not acknowldge he could have made a mistake. \r Cons: Bad manager more
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