My daughter finally saved up enough money to buy a firm, full-size mattress and our last stop was china towne where she was persuaded that a certain memory foam mattress was perfect for her. She spent almost $700 for the mattress, box springs, and spread. Within 2 months the mattress began to turn to mush and made for fitful sleeping. After numerous calls they finally responded. They sent a "technician" over 2 times but he refused to touch the mattress, but did say, tellingly, that "if they took back every mattress that people complained about, they'd be out of business." They should be.
She went to small claims court, but was robbed again; a dim-witted "mediator" ruled she had no manufacturer's warranty and that an 'implied warranty' didn't apply.
She has no choice now, but to start saving again. Please don't be foolish like we were and steer clear of these shysters!
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