I went for my first year oil change and the three month multi-point inspection. I asked if I could get a free car wash and was told yes; However, when the car was delivered, it was still wet. I asked if this was a normal practice after a car wash and was told yes.... The matter was quickly resolved by your representative who offered to dry it, and in deed, did it. Thank you for the extra effort he deserves a sign of appreciation. But then again, I believe that after a car wash the delivery of a wet car to a customer is unacceptable, even for a courtesy wash. Don't you agree?
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