The Owner came to clean our carpets and he left nasty fuzzies all over our carpets, he wouldn't clean them up even when asked to, he said that was my job and I should wait until the carpets dried as not to cause any damage to my vaccume cleaner, well I did that but the swirls stayed in the carpet. I thought that a carpet cleaning company was supposed to actually clean the carpets? I had to hire a different company which did a great job, they got the swirls out and the supposed hair nasties left on my carpets.. we have used Chem-Dry in the past when we lived in Florida an we never recieved this kind of bad service. Funny thing was a neighbor had refered us to use this Chem-Dry and said they were great! Well they had been recieving the same kind of service and once I told them about our service in Florida they felt a little miffed, I would strongly advise not using this particular chem-dry they seem to be the company that really just want to take your money and give you very little service. DO NOT USE, NOT RECOMMENDED!!!! YOU WILL BE SORRY !!! DONT WASTE YOUR MONEY, I tried callinng back to complain but the guy who owns it answered the phone so I hung up.
Pros: Cant find any
Cons: Nasty fuzzies left on carpets, over all condition, poor cleaning
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