Charter TV

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2910 10th Ave. South
Great Falls, MT 59405

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(877) 906-9121
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Charter TV - Great Falls, MT
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I have had the worst customer service the past couple days. I can't believe the things I have been told. The tech was supposed to complete the install, and said he had to run to t...

B.S. 12/8/2011

I have had the worst customer service the past couple days. I can't believe the things I have been told. The tech was supposed to complete the install, and said he had to run to the office, and he would be back, but never showed up, or called. Now I am being told I have to wait another week. Also I was told by a representative that if I can't get someone out before the 14th then I can just cancel my service. I work for a call center doing support for ISP's, and I would lose my job if I were to do this. I can't believe this is how people get treated. Just because you're a monopoly doesn't mean you get to treat people this way. I have no choice but to have your service so it would be nice to not have to deal with this crap more
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  • Charter TV ®:
    Hundreds of channels available including FREE HD, and thousands of movies and shows On Demand and much more! No contracts to sign and no expensive equipment to buy.
    Charter Online:
    High-speed Internet service with blazing fast speeds make downloading videos, music and large files quick and easy.
    Charter Voice ®:
    Get unlimited calling to the U.S., Canada, U.S. Virgin Islands and Puerto Rico. Includes unlimited 411 directory assistance calls plus great calling features like Voicemail, Caller ID and Call Waiting. You can even keep your current number. Add multiple phone lines for only $14.95 more per month for each additional line.**
    ** If keeping your phone number, a transfer charge may apply to residential accounts. Up to 3 lines, requires a multiple-line modem

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